JOB DESCRIPTION

Please note: This position requires both inside and outside office capabilities. Guaranteed base pay (NO DRAW) + commissions and bonus opportunities. Base Pay is based on level of proven experience.

ABOUT US

We’re a rapidly growing family business looking to add a few dynamic individuals to our team. If you’re ready for your next adventure in a fast-paced, exciting work environment, then we can’t wait to speak with you!
Being a part of the KC Pallets Inc. family isn’t your ordinary job. You’ll work in an exciting and diverse environment, meeting interesting people while helping build and grow America. At KC Pallets Inc., we are committed to building trust by being deeply knowledgeable, fully capable, and always dependable. Our associates are the driving force behind this commitment.

REQUIREMENTS

• 3+ years of previous sales experience.
• B2B experience.
• Proficient in Google web platforms (Sheets, Docs, Drive).
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Reliable transportation is required.
• Ability to work from our Schaumburg office Monday - Friday (some Saturdays and on-call as needed).
• Punctuality is a must – Office hours are 7:00 AM - 4:30 PM.
• Bachelor’s degree required.

ADDITIONAL QUALIFICATIONS

• Excellent verbal and written communication skills.
• Strong computer literacy and typing skills.
• Exceptional multitasking and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to identify areas for improvement, make suggestions, and help develop improvement plans.
• Proven experience handling sensitive and confidential information.
• Proactive self-starter with the ability to be flexible and adapt in a fast-moving, results-oriented work environment.

BRIEF SUMMARY OF THE BUSINESS DEVELOPMENT ACCOUNT MANAGER ROLE

Our Business Development Account Managers are responsible for generating new sales opportunities via phone, email, and other electronic communication methods. They also respond to customer orders and quote requests received through outside leads, telephone inquiries, email, and written correspondence.

DUTIES AND RESPONSIBILITIES

• Generate leads via outbound calling, email, and prospecting within the assigned territory.
• Ensure customer retention by maintaining strong relationships with clients.
• Provide pricing and delivery information in response to customer inquiries.
• Monitor previously contacted leads and follow up to ensure timely customer satisfaction.
• Ensure resolution of any delivery issues and customer concerns.
• Meet KPI targets set forth by the Director of Operations/Sales.