Harboro has over 130 years of experience in meeting customers rubber engineering and moulding needs completing all work to the highest standards.
Our experience has given us insight into lots of industries, including automotive, aerospace, electrical, electronic, oil & gas and marine with our extensive knowledge available to clients in all of these sectors.
We are a friendly team of around 80 employees based on the Riverside Industrial Estate in Market Harborough.
Due to an internal promotion we are now recruiting for a Key Account Business Development Manager.
The Role:
A Key Account Business Development Manager combines the responsibilities of managing key accounts with the strategic focus of business development.

REQUIREMENTS

· Significant experience in key account management or business development in B2B environment
· Experience in rubber technologies and selling from the UK SME Manufacturing industry is desirable
· Proven track record of meeting or exceeding sales targets
· Strong interpersonal and communication skills
· Ability to manage multiple projects and clients simultaneously
· Fluent IT skills including ERP, Microsoft office, CRM software and sales tracking
· The role will require being office based at our offices in Market Harborough, Leicestershire a minimum of 1 day per week
· Results driven, self-motivated with the drive and determination to succeed
· Ability to meet deadlines and work under pressure
· Independent and resourceful, yet totally committed to being part of a small but dynamic team
· Full UK Drivers Licence

· Present HRC and Dainite brand in professional manner always, with our core values of Integrity, Quality and Safety in mind at all times
· Develop and maintain strategic relationships with key clients to ensure long-term partnerships to deliver sales targets against your managed sales account ledger.
· Identify business development opportunities and generate new leads to drive growth to achieve new business target >£500k annually
· Collaborate with internal teams to meet client needs and ensure the timely delivery of products and services
· Analyse market trends and competitor activities to inform strategy and stay ahead in the market
· Prepare and deliver client presentations and proposals to showcase the company’s offerings
· Negotiate contracts and agreements to maximize profit while ensuring client satisfaction
· Monitor and report on sales metrics and KPIs to track progress and make data-driven decisions
· Prepare and review sales forecasts monthly
· Provide exceptional customer service and handle inquiries and complaints efficiently.
· Follow in Company systems and process to log and track customer activity (CRM), enquires and open/live quotes
· Activity – an average of 4 meaningful customer interactions per day (20 per week)
· These can be a mixture of face-to-face visits, Teams calls and phone calls. With an expectation to hold face to face visits 2 days per week as a minimum, these will potentially be AM, PM or full day customer visits, and may require overnight stays if travelling more than 3 hours in one journey
· Occasional international travel may be required. All travel and overnight stays to be booked through Company nominated Travel Consultant
· This list is not exhaustive and will include other reasonable duties as required to achieve Company performance metrics.