An exciting opportunity has arisen at Oaklands for a Business Development Administrator to provide essential administrative support to our Apprenticeship Sales Team, ensuring smooth onboarding, compliance, and excellent customer service.
The Oaklands Education group is a vibrant and diverse learning centred community, providing transformational education for over 100 years. Oaklands is more than just a College and is well positioned to be internationally known, nationally recognised, regionally relevant, and locally significant.
Oaklands is ambitious at reaching a greater number of individuals, businesses and stakeholders through its diverse group, to grow our portfolio and offer, to meet global economic and social needs in a transformational way and we are seeking a Business Development Administrator to play a vital role in our journey.

We are looking for a proactive and detail-oriented Business Development Administrator to join our team and play a crucial role in supporting apprenticeship onboarding and maintaining compliance standards. In this position, you will:

• Manage onboarding documentation
• Maintain accurate CRM records
• Ensure compliance with ESFA and GDPR standards

You will also be responsible for:

• Supporting audit preparation and internal compliance checks
• Liaising with internal teams and external partners to ensure smooth onboarding

The ideal candidate will have excellent attention to detail, strong organisational skills, experience with data entry, administrative tasks and a proactive approach. You should be proficient in Microsoft Office and capable of managing multiple priorities effectively. Previous experience in administrative roles, ideally within education, training, or business development is essential, along with a commitment to providing a high-quality stakeholder experience.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. We have fantastic benefits like a free on-site gym in St Albans, private healthcare options, a cycle to work scheme and financial wellbeing support. We take care of what’s important to you.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
Oaklands is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Key Responsibilities:

• Provide administrative support for business development team in tasks such as employer and apprenticeship onboarding, contracts, and documentation.
• Ensure timely and accurate processing of apprenticeship paperwork in line with funding and compliance requirements.
• Maintain and update CRM systems with employer and learner data.
• Support internal compliance checks and prepare documentation for audits.
• Liaise with internal departments (e.g., MIS, curriculum teams) and external partners to ensure smooth onboarding for employer and learner.
• Monitor and track apprenticeship documentation and provide regular updates to the Business Development Managers/Head of Business Development.
• Assist in the coordination of employer engagement events and learner recruitment activities.
• Contribute to continuous improvement of administrative processes within the team.
• Support data quality checks and flag inconsistencies in employer/learner records.
• Assist with audit preparation and ensure documentation is filed in accordance with ESFA and GDPR standards.
• Respond to employer and learner queries with professionalism and a focus on excellent customer service.
• Contribute to the creation and maintenance of standard operating procedures for apprenticeship administration.
• Ensure all communications and documentation meet accessibility and inclusion standards

EXPERIENCE AND QUALIFICATIONS

• Proven experience in an administrative role, preferably within education, training, or business development.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• A proactive and collaborative approach to working within a team.
• Digital skills and data confidence.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and CRM/database systems.
• Compliance and audit readiness.
• Customer service orientation.
• Process improvement mindset.
• EDI and accessibility awareness.
• Understanding of apprenticeship funding and compliance (desirable).

We are looking for a proactive and detail-oriented Business Development Administrator to join our team and play a crucial role in supporting apprenticeship onboarding and maintaining compliance standards. In this position, you will:

• Manage onboarding documentation
• Maintain accurate CRM records
• Ensure compliance with ESFA and GDPR standard

You will also be responsible for:

• Supporting audit preparation and internal compliance checks
• Liaising with internal teams and external partners to ensure smooth onboardin

Key Responsibilities:

• Provide administrative support for business development team in tasks such as employer and apprenticeship onboarding, contracts, and documentation.
• Ensure timely and accurate processing of apprenticeship paperwork in line with funding and compliance requirements.
• Maintain and update CRM systems with employer and learner data.
• Support internal compliance checks and prepare documentation for audits.
• Liaise with internal departments (e.g., MIS, curriculum teams) and external partners to ensure smooth onboarding for employer and learner.
• Monitor and track apprenticeship documentation and provide regular updates to the Business Development Managers/Head of Business Development.
• Assist in the coordination of employer engagement events and learner recruitment activities.
• Contribute to continuous improvement of administrative processes within the team.
• Support data quality checks and flag inconsistencies in employer/learner records.
• Assist with audit preparation and ensure documentation is filed in accordance with ESFA and GDPR standards.
• Respond to employer and learner queries with professionalism and a focus on excellent customer service.
• Contribute to the creation and maintenance of standard operating procedures for apprenticeship administration.
• Ensure all communications and documentation meet accessibility and inclusion standard