SALES ADVISOR (SAAS)

Location: Bolton (Hybrid/Remote options available)
Salary: £28,000 - £36,000 per annum (Dependant on experience)
Hours: Full-time or Part-time considered, Flexible Core hours arrangements available
Are you a talented account manager and sales professional with expertise in SaaS looking for an exciting new opportunity? This role would suit those looking for an opportunity to have a significant impact and responsibility for driving excellent service, ensuring our service truly adds value to our customers is a priority
We are looking for someone to lead our software sales, demos and account management for our products. Monitoring client take-up, use, service and retention.

QUALIFICATIONS & EXPERIENCE DESIRED:

• Sales, customer service and accountant management skills are key.
• You will also want to learn, develop and continually improve. A personal mission to offer an excellent service is essential. We believe the skills and experience required to do this include:
• Passion
• Accountability
• A thirst for knowledge and development
• High energy, positive attitude
• 2 years’ experience in customer service-related, account management or B2B sales role preferred, with familiarity updating and maintaining a CRM
• Desire to build sales, customer service and consultancy skills
• Advanced understanding of telephone sales principles and techniques
• Excellent written and verbal communication skills
• Prior experience or familiarity with bidding and procurement processes is desirable (not essential)
• Polite and professional at all times
• Multi-tasking – being able to work to planned tasks and still respond reactively and positively to new opportunities
• Good computer skills including, but not limited to, “MS Office” applications, Gmail, Dropbox
• Self-motivated attitude.
• Be proactive in supporting the business, this can look like actively starting new projects, collaborating with internal teams to improve their effectiveness or looking for continuous improvement opportunities

KEY RESPONSIBILITIES:

• Selling the software products and our wider bid services
• Delivering demos
• Sending proposals
• Developing and nurturing long lasting business relationships
• Contacting clients to:
• Promote the software – to highlight the solution and its benefits.
• Develop strong working relationships
• Review satisfaction
• Advise and signpost
• Provide information about services to generate sales and best support the client.
• Collaborating with others in the team to obtain client requirements and intelligence
• Handling incoming calls
• Accurately completing the associated administration, reporting and feedback

IF YOU’RE PASSIONATE ABOUT DIGITAL CONTENT AND WANT TO BE PART OF A COMPANY THAT VALUES YOUR CONTRIBUTIONS, THIS IS THE PERFECT ROLE FOR YOU!

Thornton & Lowe is a leading bid consultancy specialising in helping small and medium businesses win public sector contracts. We are committed to delivering exceptional bid products and services.
You will receive training in bidding and procurement, and you will be supported by an expert team with a focus on continuous improvement.
We have been delivering our services for over 14 years and you will be joining an existing and high performing team.