JOB OVERVIEW

Are you a people-focused professional with a passion for relationship-building and business growth? We’re looking for two Business Development and Sales Account Executives to join our team at Stoneleigh Park. You’ll play a key role in managing client accounts, nurturing leads, and driving sales through exceptional customer service and communication.
This role involves prospecting, analysing market trends, developing client-specific solutions, negotiating terms, and collaborating with internal teams to ensure client satisfaction.
Please note that initiating contact with potential clients to help generate new business opportunities and existing clients to help build rapport and generate sales will require a lot of outbound calls, emails and contact on social media platforms and in our experience, this can be up to 90% of the contact.

SKILLS & ATTRIBUTES:

• Enthusiastic, driven, and proactive approach to work
• Exceptional communication and organisational skills
• Strong negotiation skills
• Willingness to gain an extensive product and cross industry knowledge
• Detail-oriented with strong administrative accuracy
• Ability to work independently and as part of a team
• Resilience under pressure and adaptable to changing demands
• Proficient in Microsoft Office (Excel, Word, Outlook)

EXPERIENCE (REQUIRED):

• Office-based customer service or sales experience
• Making outbound business development or account management calls
• Building and maintaining client relationships

• Act as a brand ambassador, delivering excellent service aligned with our company values.
• Manage customer enquiries through phone and email, providing timely responses (within 2 hours).
• Maintain accurate records and generate quotes using our CRM system.
• Follow booking processes and convert leads into confirmed business.
• Make proactive outbound calls to initiate, grow and retain client relationships.
• Use social media and digital platforms to build new business pipelines.
• Liaise with the team to escalate any client or process issues.