The primary responsibility of the Business Development Associate is to market Occupational and Urgent Care services to diverse target markets in Austin and surrounding areas. The Business Development Associate will be able to tailor marketing approaches to target market, provide quality customer service to employer clients, to resolve issues and address concerns. In addition, the Business Development Associate will manage incoming and outgoing CMR data.

Essential Functions and Responsibilities

• Makes outbound phone calls and generates emails to prospective clients to introduce services and make business proposals.
• Determines potential client’s needs and provides information on how the business can meet those needs.
• Displays knowledge of the business’s occupational and urgent care services.
• Opens new accounts by following up on sales calls by phone and gathers data for the employer file.
• Follows up with accounts that were setup for area clinics and explains services.
• Actively participates in the development and execution of marketing plans and programs, both short and long range to facilitate the profit growth and expansion
• Develops and maintains long-term positive working relationship with diverse targeted audiences, including schools, daycares, chambers, hotels, ERs, universities, physicians and employers, etc.
• Generates leads, manages a sales cycle and successfully closes sales.
• Meets with employer clients/customers to gather information about their needs and provides information about services as related to those needs.
• Provides quality customer service to clients to resolve problems and complaints, which could include billing issues and/or clinic issues. Gaining product knowledge to help get answers to issues at hand
• Educates clients on various Occupational services including compensation, employer paid services and onsite services.
• Provides feedback and ideas to Occupational Medicine Leadership Team regarding marketing needs to increase both Occupational and Urgent Care Services
• Provides weekly and monthly reporting statistics and communication on current and upcoming objectives
• Identifies competitors used by potential clients and provides feedback to Occupational Medicine Leadership Team on how to best market TMC services in light of competitor activity
• Inputs business calls daily in CRM software program for logging visits and contact information

Requirements and Qualifications

• Education: Bachelor’s Degree in Business or other related field preferred
• Certificate/License: N/A
• Experience:
• Two years of sales;
• Previous experience in running reports and analyzing data is preferred
• Experience in business sales, communication, healthcare-related fields or occupational medicine

• Makes outbound phone calls and generates emails to prospective clients to introduce services and make business proposals.
• Determines potential client’s needs and provides information on how the business can meet those needs.
• Displays knowledge of the business’s occupational and urgent care services.
• Opens new accounts by following up on sales calls by phone and gathers data for the employer file.
• Follows up with accounts that were setup for area clinics and explains services.
• Actively participates in the development and execution of marketing plans and programs, both short and long range to facilitate the profit growth and expansion
• Develops and maintains long-term positive working relationship with diverse targeted audiences, including schools, daycares, chambers, hotels, ERs, universities, physicians and employers, etc.
• Generates leads, manages a sales cycle and successfully closes sales.
• Meets with employer clients/customers to gather information about their needs and provides information about services as related to those needs.
• Provides quality customer service to clients to resolve problems and complaints, which could include billing issues and/or clinic issues. Gaining product knowledge to help get answers to issues at hand
• Educates clients on various Occupational services including compensation, employer paid services and onsite services.
• Provides feedback and ideas to Occupational Medicine Leadership Team regarding marketing needs to increase both Occupational and Urgent Care Services
• Provides weekly and monthly reporting statistics and communication on current and upcoming objectives
• Identifies competitors used by potential clients and provides feedback to Occupational Medicine Leadership Team on how to best market TMC services in light of competitor activity
• Inputs business calls daily in CRM software program for logging visits and contact informatio