Business Development Center Agent at RED MCCOMBS TOYOTA

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Follow Up, Communication, Appointment Setting, Product Information, CRM Tracking, Process Following, Detail Oriented, Self-Motivated, Teamwork, Professional Appearance

Industry

Automotive

Description

Description Red McCombs Toyota is looking for enthusiastic, detail-oriented, and customer service driven individuals to fill the position of Business Development Center (BDC) Agents. This is a commission-based job with great earning potential, plus the opportunity to work for one of the best-selling, highest-rated, manufacturers in the industry. You can take pride in representing the Toyota brand, as well as working within the iconic Red McCombs Automotive team. We were voted one of the Best Places to work in San Antonio for the 13th year in a row. Responsibilities Provide quality follow up to potential customers via phone, email, and text Assist customers in an up-beat and friendly manner Comprehension of the principles of retail automotive sales Emphasis on appointment setting Provide customers with basic product information Work hand-in-hand with managers and sales team members to facilitate department processes Utilize CRM tracking system daily Maintain department production standards (outbound calls, appointments, etc) Help facilitate the relationship between the customer and the sales department staff Must have the ability to follow processes and direction Uphold the values, ethics, and professionalism expected as a member of the Red McCombs automotive team Characteristics of an Ideal Candidate Positive attitude with an outgoing personality Driven and self-motivated Excellent communication skills—including face to face interaction, writing proficiency, and phone interaction Ability to thrive as part of a team while maintaining high individual performance Professional, well-groomed personal appearance Detail oriented Customer service or telemarketing background preferred, but willing to train the right person Benefits 401(k) Savings Plan Health/Dental/Vision Insurance Paid Vacation Time Christmas Savings Bonus Plan Annual Employee Company Picnic Competitive Pay Plan with Bonus Structure Advancement Opportunities Requirements Qualifications Available to work flexible hours and weekends Valid driver’s license and reliable transportation Strong computer skills

Responsibilities

Agents are responsible for providing quality follow-up to potential customers via phone, email, and text, while focusing heavily on setting appointments. They must also utilize the CRM tracking system daily and maintain department production standards for outbound calls and appointments.