Business Development Center Representative (BDC)/Cashier at Germain Toyota of Columbus

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Appointment Setting, Email Communication, Phone Etiquette, Live Chat, Product Information, Follow Up, Computer Skills, Collaboration, Promptness, Courtesy

Industry

Retail

Description

Germain Toyota of Columbus Business Development Center Representative (BDC)/Cashier Columbus, OH Full-time Pay based on experience At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Business Development Center Representative (BDC)/Cashier, you are the link between the buyer and their future vehicle. You will assist the customer with questions regarding perspective vehicles and their ability to purchase. Responsibilities: * Answer customer calls and establish follow-up appointments * Respond quickly to internet, phone and live chat inquiries using email, scripts and templates * Provide customers with initial product information and direct them to the appropriate dealership resources * Follow up with leads that are not ready to make an appointment or no-show * Stay abreast of the newest vehicles and technologies on the market * Assist service customers Requirements: * At least one previous role based in customer service experience * Excellent teammate with collaborative attitude and eagerness to improve * Prompt and courteous demeanor * Strong computer skills Germain Offers: * Comprehensive Coverage & Health, Dental and Vision Insurance * 401(k) Savings Plan with Employer Match * Paid Vacation/Company Holidays * Competitive Wage Plans * Ongoing Professional Development and Internal Promotions * Company Outings and Activities * Employee Discounts Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com [http://germaincareers.com/]. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The representative acts as the link between the buyer and their future vehicle, assisting customers with questions regarding potential vehicles and purchase capabilities. Key duties include answering customer calls, establishing follow-up appointments, and responding quickly to various digital inquiries.