BUSINESS DEVELOPMENT CENTER (BDC) REPRESENTATIVEJOIN A TRUSTED NAME IN THE AUTOMOTIVE INDUSTRY!

Romeo Auto Group is seeking a driven, customer-focused BDC Representative to support our sales and service teams. In this role, you’ll be the first point of contact for many of our customers—handling inbound inquiries, making follow-up calls, scheduling appointments, and helping drive traffic to our showroom.
Compensation will range from $35k to $60k per year, based on experience and performance.

REQUIREMENTS

• Previous experience in customer service, call center, or dealership BDC preferred
• Strong communication and interpersonal skills
• Professional phone etiquette and written communication
• Detail-oriented with strong organizational skills
• Proficiency with CRM systems is a plus
• Bilingual a plus
• Consenting to a background check
  Romeo Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws

• Respond to inbound internet leads, phone calls, and messages promptly and professionally
• Schedule sales or service appointments with potential and existing customers
• Conduct follow-up communication to nurture leads and ensure a positive experience
• Accurately record customer information and communication in CRM systemCoordinate with sales and service teams to ensure a seamless handoff