BUSINESS DEVELOPMENT COORDINATOR / INTERNET SALES AGENT

Allan Vigil Ford Lincoln is a family-owned and operated dealership that has been a prominent fixture in the Metro-Atlanta community for over 43 years. Every employee at Allan Vigil Ford Lincoln plays a crucial role in the ongoing success of the dealership. Our fast-paced work environment and rapid growth opportunities make this a fantastic place to work. We firmly believe that satisfied employees lead to satisfied customers, and we make it a point to recognize and reward individuals who consistently deliver results. Join our team today!

QUALIFICATIONS

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily
• Perform all other duties as assigned