Bring your expertise to a highly collaborative, creative, and innovative team with a leading managed IT and cybersecurity technology product suite. We are seeking an accomplished and ambitious Business Development person to join our team to help drive new client acquisition and our broader go-to-market strategy.
You will work closely across stakeholders to expand our client development and sales function in our growing Ohio and other US markets, with a focus on lead generation, appointment setting, and presenting to new client opportunities the AtNetPlus solutions, services and pricing to meet their needs.
This position will report to the Chief Revenue Officer, with engagement across the organization.
This is an exceptional opportunity for a driven, detail-oriented top performer to become directly engaged with a continuously growing, award-winning IT Managed Service Provider.
Essential Duties and Responsibilities
- Meet or exceed deployed monthly, quarterly and annual sales goals with no commission cap
- Develop a deep understanding of AtNetPlus’ service offerings, strengths and differentiators and leverage this knowledge to create opportunities in our target market
- Develop a partner network for referrals such as Chambers, Associations, Vendors
Measurements of Accountability (Expectations)
- BD’s have a significant impact across the organization.
- For Prospective Clients – Solving their business issues and setting the correct expectations and providing the correct recommendations
- For PMs (Project Managers) – Assuring scoped projects are accurate before presenting to prospective clients in order to establish accurate timelines and expectations enabling a smooth implementation
- For Delivery – Set realistic expectations with the client around current SLA’s and completion of the new client onboarding presentation with new client staff ensuring their understanding of who we are, what we do, and how they engage us / create support tickets, etc
- For Finance – Detailed and accurate contracts help ensure invoicing is accurate and timely.
Duties and Responsibilities
To perform the job successfully, an individual should demonstrate the following competencies:
- Business Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold organizational values.
- Communications - Express thoughts clearly in written form; articulate verbal thoughts understandably; demonstrate active listening skills; comprehend information heard; use appropriate communication methods; keep others informed.
- Conflict Resolution - Maintain calm under pressure; encourage respectful dialogue; confront difficult situations without bias; act within realistic timeframe for resolution; resolve conflicts through fair negotiation.
- Consistency - Follow through as promised; confirm people know each other’s expectations; arrive at and complete meetings on time; meet with direct reports in-person or by phone regularly; change decisions rarely.
- Managing Multiple Priorities - Manage multiple commitments and/or projects; plan and utilize time efficiently; respond to changing prospect or customer needs; resolve conflicts to deliver on schedule; complete work in order of customer priorities.
- Problem Solving - Identify problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; resolve problems in early stages; work well in group problem solving situations.
- Collaboration - Contribute to a positive team effort; balance team and individual responsibilities; listen attentively and openly to others’ views; give and sincerely accept feedback; help the team stay focused on key objectives; resolve team conflict before it escalates; place the team’s success above own interests.
Skills and Qualifications
It is impossible to list all the skills and qualifications that an individual will need to efficiently perform in this position, but we have listed general skills and qualifications that individuals should have or should be striving to achieve to be qualified for this position.
- Education
- An associate or bachelor’s degree in business or a related field is preferred
- Technical Skills
- 5+ years experience in Microsoft/Office 365 preferred
- General knowledge of servers (on prem and cloud), networking and cybersecurity is preferred
- Licenses & Registrations
- Valid driver’s license
- Reliable, insured vehicle
- Other Skills & Abilities
- Exceptional written, verbal and presentation skills;
- Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills;
- Requires account management experience, strong Microsoft Office skills and strong group presentation skills;
- The candidate has or will build a network of Executive contacts and/or partnerships in the Nonprofit, healthcare, manufacturing, municipality sectors
- Experience
- Experience working in an MSP (Managed Service Provider) environment highly preferred
- Or other industry Sales Advisory; Consulting experience required
Metrics
- Contribute to overall growth of Cybersecurity, Managed IT services and other AtNetPlus offerings
- Work to conduct 5 prospect calls or meetings per week
- Create and maintain pipeline KPI’s
- Maintain an average closing rate of 8k in MRR (monthly recurring revenue) agreements
Work Conditions
- Remote work.
- Some travel may be required to AtNetPlus office.
- Travel will be required for onsite new client introduction meetings, network assessments, proposal presentations
Certification Requirements
- None but technical background is encouraged.
AtNetPlus Core Values
- Collaborative
- Effective Communicators
- Respectful
- Driven
- Supportive
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