Business Development Executive, Field Sales (12 month contract) at Tide Platform

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Communication, CRM Systems, Objection Handling, Problem Solving, Entrepreneurial Mindset, Customer Engagement, Lead Conversion, Upselling, Team Collaboration, Fast-Paced Environment, Telesales, Face-To-Face Sales, Small Business Support, Fintech Products, Self-Starter

Industry

Financial Services

Description

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly Over $200 million raised in funding Over 2500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India ABOUT THE TEAM The Business Development team are a front-line team, looking to convert as many prospective/cold leads into Tide Members as possible. Their efforts are instrumental in expanding Tide's member base, ensuring that new members fully utilise and benefit from Tide’s comprehensive range of products. Through targeted outreach, strategic follow-ups, and personalised engagement, the Business Development team strives to turn every lead into a satisfied and loyal Tide Member. ABOUT THE ROLE As a Business Development Executive, you will: Be involved in direct engagement with prospective leads face-to-face, either door-to-door or at events Approach prospects that have downloaded the Tide app but haven’t completed sign-up, and convert them into full-fledged members Guide potential members through the signup process, answer their questions, and reassure them that Tide is the best solution for their needs Highlight and upsell other Tide services and products that could be beneficial to them Work closely with the KYC team to ensure members provide the correct documentation and troubleshoot any issues along the way Contact existing members to build rapport, understand their businesses, and upsell relevant Tide products and services to help them thrive Use your sales and commercial awareness to source your own leads and convert them into active members Spend time coaching leads through the setup process, providing 5-star service as you welcome them to Tide Support our partners by onboarding new members from their locations, which can include multiple sites Be entirely comfortable with cold calling, emailing, and outreach, and won’t need extensive coaching on this WHAT WE ARE LOOKING FOR We are seeking a Business Development Executive to join our team. We are looking for an individual with the following qualifications, experience, personality traits, and skills: Previous experience in a fast-paced fintech or sales environment Previous experience in face-to-face sales or telesales, with a proven ability to meet or exceed targets Entrepreneurial and self-starter mentality Excellent objection handling skills and the ability to thrive in a target-oriented environment Strong verbal, written, and interpersonal communication skills in English Experience with CRM systems like Zendesk or similar tools A passion for supporting small businesses and an interest in fintech products An ability to manage changing priorities and perform in a fast-paced environment A positive, can-do attitude with strong problem-solving skills and the ability to work independently WHAT YOU'll GET IN RETURN Flexible working options Group Life Insurance Vitality Health Insurance, with a proactive focus on mental and physical wellbeing 25 days holiday with the ability to buy extra days 3 days for L&D or volunteering time off per year We invest in your development with a professional L&D budget per year Pension contribution Spacious brand-new office near Old Street with an all-day snacks bar TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-RS12 #LI-ybrid TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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Responsibilities

As a Business Development Executive, you will engage directly with prospective leads to convert them into Tide Members. You will guide potential members through the signup process and upsell additional Tide services.