We are recruiting for a organised, decisive and proactive Business Development Executive, to report into the Customer Service Manager, based out of our manufacturing site in Ashby.

POSITION SUMMARY:

The Business Development Executive role at Swegon is an administrator position that will require you to develop and gain new business in the Commercial & Industrial sectors for Swegon Service. The purpose of the role is to increase the awareness of the Swegon brand within the UK, increase market share and grow sales of Swegon’s service offering in the Cooling, Smoke & Fire and Ventilation service marketplace.

Main duties and responsibilities: (This is not an exhaustive list and is subject to change)

• Assist where required with fielding telephone enquiries, responding where possible directly or ensuring enquires are dealt with by the most appropriate team member

• • Prepare Maintenance contract documents for new business opportunities
• Pursue all maintenance contract leads to improve conversion rate
• Promote all Group capabilities
• Work towards and meet monthly and quarterly sales targets set
• Maintain a level of account management of live and new accounts gained
• Arrange client meetings for Area Service Managers with potential customers to identify requirements with the view to gaining orders
• Offer a good level of communication, technical advice and guidance on customer requirements in order to build and
• maintain relationships
• Attend sales meetings periodically with the sales team, providing information on new business orders and opportunities
• Update the Company database to maintain current and correct information of contacts, addresses and activities
• Present key features and benefits of the company, its products & services to obtain opportunities
• Ensuring processes are in line with QA work instructions and procedures utilising controlled forms and templates
• Update CRM system to keep auditable records
• Generate any other reports as requested
• Any other duties as required

EXPERIENCE:

Essential

• Experience of corresponding and coordinating with customers to meet business needs
• Excellent oral and written communication and time management
• Experience of working in a reactive service environment and of exceeding customer expectations
• Strong customer service and time management skills
• Able to demonstrate a proven sales track record and able to identify sales opportunities and leads

QUALIFICATIONS:

Essential

• Educated to GCSE/A level standard or equivalent
• Good standard of business related administration qualification/experience
• Computer literate in MS Office, ERP and database operating systems

• Assist where required with fielding telephone enquiries, responding where possible directly or ensuring enquires are dealt with by the most appropriate team membe