Business Development Executive - TMT Sector - BPO Services at Capgemini Portugal

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Development, BPO Services, Sales Strategy, Client Relationship Management, Consultative Selling, P&L Management, Lead Generation, Negotiation, Analytical Skills, Communication Skills, Presentation Skills, Time Management, Problem Solving, Team Leadership, Industry Knowledge, Customer Satisfaction

Industry

IT Services and IT Consulting

Description

The Business Development Executive will identify, capture and close opportunities to provide consulting and business services to major Technology, Telecom, Media & Entertainment clients. The Business Development Executive will identify and cultivate relationships and executive sponsors at the C level and will be responsible for selling a suite of opportunities in Business Process Outsourcing (BPO) services (F&A, HR, Supply Chain, Digital Contact Centers, Sales & Marketing Ops & Intelligent Automation). The annual sales quota for this position is $20MM in booking. In addition, the BDE will be responsible for Revenue and CM for the portfolio of accounts they manage. The BDE will play an integral role in the growth of the company’s global service lines in North America. This role is highly strategic and highly visible. The individual in question must be comfortable working within a matrix environment from a reporting and resource perspective. Reporting Relationship: The Business Development Executive will report to the VP & Business Services Technology, Telecom, Media & Entertainment Cluster Lead. Primary Responsibilities: • Develop and execute plan to drive annual profitable revenue growth within your portfolio of TME accounts • Responsible for the overall P&L for the portfolio of accounts – Bookings, Revenue, and Contribution margin • Establish and develop long-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisor • Develop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole-sourced deals • Originate opportunities within existing and new buying centers by way of cold-calling, networking, social media, events and/or other sources • Provide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitments • Develop and qualify leads into pursuits and close pursuits • Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions • Lead and motivate sales pursuit teams • Ability to work in a global organizational and service delivery environment • Make significant contributions to the local team and the company sales culture • Manage client expectations throughout the sales cycle and closing process • Develop and manage a pipeline of qualified opportunities The Candidate: • Minimum of 10-years of experience in selling complex, outcome-based Business Process Outsourcing (BPO) services • 7-8 years of experience serving clients in the Tech, Telecom & Media Sectors • Experience in developing new sales opportunities for Services industry clients, supporting the formulation of solutions for sales proposals (including pricing, scope, and schedules) and closing large, complex, outcome-based deals through consultative/value sales methodologies • Experience in a senior Business Development Executive /account executive role managing an account portfolio of $25-50M+ • A well-documented track record of achieving annual sales quotas of $15M-$20M • Recent experience selling consulting services engagements of $500K-$5M • Excellent oral and written communication skills and outstanding presentation skills • Ability to work in a global organizational and service delivery environment • Ability to work in a fast paced, competitive sales culture • Ability to travel extensively, as required • High level of personal and professional integrity • Excellent attention to detail • Excellent time management skills Problem Solving: Analytical thought needed to resolve issues in a variety of complex situations, without supervision. Nature of Impact: Routinely impacts quality, timeliness of results and revenues. Interpersonal Skills: Developed communication skills to exchange complex information. Negotiation Skills: Negotiates internally and externally at high levels or with persons of influence frequently. Min. Education: Undergraduate degree required. MBA preferred. Location: Onsite 4 days a week either at our Dallas, Atlanta or NY office Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | www.capgemini.com Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Responsibilities

The Business Development Executive will develop and execute plans to drive annual profitable revenue growth within a portfolio of TMT accounts. They will also be responsible for managing the overall P&L for these accounts and establishing long-term customer commitments.