Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Business Development Manager is tasked with expanding the customer base through proactive prospecting and building strong account management relationships. The role supports sales strategies to exceed revenue targets and involves developing customer relationships to enhance service penetration and profitability. Key responsibilities include ensuring timely asset delivery, strategic sales planning, reporting, and providing insights to marketing for future campaigns. Collaboration with internal teams to minimize debt and maintaining the corporate brand image are essential.

What you will do

Sales and customer acquisition

Win new customers by building a prospect base through proactive prospecting techniques including cold calling.

Deliver against all sales revenue and profit targets for lease and rental products, with performance measured through sales metrics reports daily, weekly, and monthly.

Onboard new customers and ensure effective handover to Key Account Managers to continue growing accounts.

Account management

Build strong and effective account management relationships with all customers.

Develop customer relationships to enhance profit levels and penetration of services.

Ensure timely delivery of vehicles/assets to the customer and maintain a high level of customer satisfaction.

Strategic planning and reporting

Support the Head of Department in sales strategies, targets, and sales performance.

Contribute to the formulation of policy and strategy within the sales and marketing function.

Plan and implement customer sales strategy.

Prepare daily, weekly, and monthly reports to assist in planning strategies for acquiring potential business and understanding future trends.

Provide vital statistics to the Marketing team to assist in strategizing future campaigns.

Collaboration and image management

Work closely with accounts and collections team to ensure debts are minimized.

Maintain and develop the corporate image and reputation, protecting and developing the company's brands through suitable PR activities and personal presentation.

Become actively integrated with key local networking groups.

Required skills to be successful

Proven ability in prospect database development and achieving sales targets.

Strong business to business consultative sales skills.

Ability to plan, organize, and manage multiple demands effectively.

Target-oriented with a drive to exceed challenging goals.