Business Development Manager / AM (International Marketing) - SG/MY at Marina Bay Sands

Singapore, Singapore, Singapore -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Engagement, Relationship Management, Casino Marketing, Player Development, Anti-Money Laundering Policy, Company Compliance Policy, Credit Policy, Gaming Products Knowledge, Microsoft Office, Sales-Driven, Customer-Centric, Problem Solving, Conflict Resolution, Collaboration, Adaptability, Continuous Learning

Industry

Hospitality

Description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Customer Engagement and Relationship Management • Promote the Marina Bay Sands Integrated Resort, and drive increase awareness of its affiliated properties • Promote gaming products and services to the target market segments, especially towards the Premium SG/MY players • Develop strong professional interpersonal relationships with new and existing Premium players to drive incremental visitation to Marina Bay Sands • Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines and company policies • Develop profiles on each player to ensure all customer touchpoints have the knowledge of individual preferences • Manage complimentaries in alignment with customer reinvestment strategies to ensure desired customer profitability and margin • Provide accurate information especially the financial status for credit line recommendation of Premium player • Carry an important role to follow up with credit patron and liaise with Premium Account Management for any payment in due Planning and Development • Enable and support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values. Job Requirements Education & Certification • High School Degree, College degree is preferred Experience • Possess a minimum of 2 years solid experience in the field of Casino Marketing or Player Development covering SG/MY market Other Prerequisites • In depth knowledge of Anti-Money Laundering Policy, Company Compliance Policy and Credit Policy • In depth knowledge of the gaming products and services offered at Paiza, especially the Premium Program offered by MBS • Knowledge of ACSC, Opera as well as Table Touch system is preferred • Proficient in the use of basic Microsoft software including Word, Excel, Outlook, etc. Competencies • Highly motivated, self-manageable, and sales-driven in a collaborative work culture • Customer-centric and service-oriented, focused on hospitality and the customer experience • Adept at balancing the need for multi-tasking and prioritization of tasks • Embrace challenges and overcomes obstacles with positive attitudes • Possess an ability to handle conflicts and solve problems in a culturally diverse environment • Champion a culture of collaboration, learning, and adaptability amongst team members • Seek continuous learning and improvement in personal and professional capacities Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. Marina Bay Sands is the leading business, leisure and entertainment destination in Asia. The vision was to build an integrated development that is timeless, and a landmark that possesses a distinct identity which distinguishes Singapore from other cities. Located along the Marina Bay waterfront, the integrated resort features more than 2,200 hotel rooms and suites across its three cascading hotel towers, and an extraordinary rooftop Sands SkyPark with an Infinity Pool. It also boasts the best shopping mall in Asia, the largest nightclub in Singapore, world-class celebrity chef restaurants, a theatre and a Las Vegas-style casino. Business visitors will also enjoy the extensive Meetings, Incentives, Conventions and Exhibitions (MICE) facilities featuring state-of-the-art technology, highly flexible exhibition halls, and a convention centre that can host over 45,000 delegates. Completing the line-up of attractions is ArtScience Museum at Marina Bay Sands, which plays host to permanent and marquee exhibitions. Not a role you are looking for? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Responsibilities

The Business Development Manager will promote the Marina Bay Sands Integrated Resort and drive awareness of its properties, focusing on Premium SG/MY players. They will develop strong relationships with players to enhance customer experience and manage customer touchpoints effectively.