QUALIFICATIONS

• 6–8 years of proven experience in B2B sales or business development, ideally in printing, promotional products, or apparel manufacturing.
• Strong understanding of sales cycles, prospecting techniques, and account management.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to manage multiple opportunities while delivering exceptional customer service.
• Comfortable using CRM tools, prospecting platforms, and remote communication tools.
• Self-motivated, goal-driven, and adaptable to a fast-paced environment.
• Availability for local and out-of-state travel to meet clients and attend events.

PREFERRED EDUCATION/CERTIFICATIONS

• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• Sales certifications such as HubSpot Sales, Sandler, or similar are a plus.
• Additional training in account management, CRM systems, or consultative selling is advantageous.
• Fluent in English.

ABOUT THE ROLE

We are seeking a results-driven Business Development Manager to join our fast-growing custom printing company in Hamilton, Ontario. This is a hands-on, client-focused role ideal for a relationship-driven sales professional who excels at closing deals and building long-term client value. You will play a key role in driving business growth by engaging with clients, identifying opportunities, and providing tailored solutions from our wide range of printing and decoration services.

KEY RESPONSIBILITIES

• Identify and acquire new clients in the promotional marketing, corporate merchandise, and apparel sectors.
• Generate leads through outbound prospecting, networking, and industry events.
• Schedule meetings for senior management with potential clients to facilitate deal closures.
• Build and maintain long-term relationships with existing clients to increase repeat business.
• Understand client needs and propose customized solutions from our product and service offerings.
• Develop and execute sales plans to achieve monthly and quarterly revenue targets.
• Maintain a healthy sales pipeline using CRM tools and consistent follow-up.
• Attend trade shows, expos, and industry networking events to promote services.
• Stay informed about market trends, competitors, and new product opportunities.
• Collaborate with production, marketing, and customer service teams to ensure seamless order fulfillment.
• Provide feedback to internal teams to improve offerings and client experience.