Clarity Pharma Ltd, was founded in 1999 and are one of the leading Pharmaceutical & Health Distribution services. Providing bespoke end-to-end distribution services combined with the latest market insights and strategies. We work with a number of manufacturers providing storage and distribution, supplying to full & short line wholesalers, pharmacies, GP surgeries and hospitals.
We are expanding our Commercial Retail team and have the opportunity for a Business Development Manager to join our team.

Role and Responsibilities:

• To gain and develop new business (selling directly over the phone)
• To have responsibility for a database of existing and target customers
• To pro-actively contact existing customers to maintain and grow the business with their accounts
• To assist in resolve all customer queries, including complaints when required
• To ensure all customer enquiries are managed in a professional and timely manner
• To collaborate with various departments to seek further product information to resolve queries
• To develop a good working knowledge of the product range and industry to engage with the customer and provide an efficient front-line service
• To complete order processing
• To generate and calculate tenders for accounts
• To generate and communicate frequent offers to our target customers
• To work to Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and performance
• To complete the monthly targets set
• To follow procedures for each task and process/request including logging, processing and progress chasing enquiries
• To complete various department administration as required by the business

Person Specification:

• Previous Telesales experience – Preferred but not required
• A proven sales record, with commitment to reach targets and deadlines (E)
• Strong commercial awareness, sound judgement and competent in making business decisions (E)
• Strong computer skills with excellent verbal & written communication skills (E)
• Good administrative and organisational skills (E)
• Pro-active, hard working with a positive can-do attitude (E)
• Can work on your own initiative as well as in team (E)
• Confident and innovative approach to work (E)
• Attention to detail and high levels of accuracy in your work (E)

Benefits:

• Clear commission structure / Incentives
• Company socials
• Birthday club
• To be part of an exciting & growing company with a great team
• Monday – Friday, hours either 8:30 - 5:30 (1 hour lunch) or 9:00 - 5:30 (30 minute lunch)

If you are interested in the role, please apply now!
Job Types: Full-time, Permanent
Pay: From £25,397.00 per year
Work Location: In perso

• To gain and develop new business (selling directly over the phone)
• To have responsibility for a database of existing and target customers
• To pro-actively contact existing customers to maintain and grow the business with their accounts
• To assist in resolve all customer queries, including complaints when required
• To ensure all customer enquiries are managed in a professional and timely manner
• To collaborate with various departments to seek further product information to resolve queries
• To develop a good working knowledge of the product range and industry to engage with the customer and provide an efficient front-line service
• To complete order processing
• To generate and calculate tenders for accounts
• To generate and communicate frequent offers to our target customers
• To work to Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and performance
• To complete the monthly targets set
• To follow procedures for each task and process/request including logging, processing and progress chasing enquiries
• To complete various department administration as required by the busines