INTRODUCTION:

Commissionaires Great Lakes is a trusted, not-for-profit organization dedicated to providing meaningful employment for veterans and delivering high-quality security services. With a rich history of service and integrity, we specialize in a wide range of security solutions, including security guarding, mobile patrols, concierge services, and more. Our team is committed to protecting people and property, delivering exceptional value, and building long-lasting relationships with our clients.

POSITION SUMMARY:

• Job type: Full-time
• Reports to: Chief Operating Officer
• Anticipated start date: March 2025
• Salary: Offering a competitive Salary and Commission Plan
• Hours of work: 8 am- 4 pm, Monday through Friday (Hybrid)
• Office Location: 2947 Portland Drive, Oakville, Ontario

SOFT SKILLS:

• Excellent communication skills (both verbal and written) for effective client interaction.
• Strong interpersonal skills to build and maintain client relationships.
• Problem-solving abilities to address client concerns and propose effective solutions.
• Time management skills to juggle multiple leads and clients efficiently.
• Adaptability and flexibility to handle changing client needs and market conditions.
• Self-motivation and initiative to achieve sales targets with minimal supervision.
• Team player with the ability to work collaboratively with other departments (e.g., operations, marketing).

SKILLS:

• Proven sales experience, ideally in security, services, or related industries.
• Knowledge of security guard services and industry standards to effectively sell solutions.
• Ability to analyze client needs and offer tailored solutions.
• Basic knowledge of contract negotiation and legal considerations in service agreements.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) for creating presentations and proposals.
• Valid driver’s license and reliable transportation.
• Bachelor’s degree or equivalent experience in sales, business, or a related field.

ESSENTIAL FUNCTIONS:

• Build and maintain meaningful relationships with prospective clients to understand and address their security service needs effectively.
• Proactively pursue new sales opportunities and expand sales channels to enhance market reach and achieve sales targets.
• Perform market research to identify industry trends, competitive dynamics, and client needs to better position the company’s security services.
• Develop and propose tailored security solutions that align with client requirements, enhancing the value proposition of the company’s services.
• Deliver compelling presentations and proposals to potential clients, clearly articulating the benefits and advantages of the company’s security services.
• Work closely with internal teams to ensure the seamless implementation of security services, maintaining high levels of client satisfaction and service quality.

RESPONSIBILITIES:

• Identify and target potential clients in need of security guard services.
• Conduct cold calls and email outreach to introduce the company’s security offerings.
• Assess client needs and customize security guard service solutions to fit their requirements.
• Create and present proposals and quotes for potential clients based on their security needs.
• Negotiate terms and contracts with prospective clients to close sales.
• Attend networking events, trade shows, and industry conferences to generate new leads.
• Manage and track sales pipelines using CRM software and follow up on leads regularly.
• Achieve sales targets and quotas consistently while maintaining high levels of customer satisfaction.
• Other duties as designed.