ABOUT THE BUSINESS

• Customer Service Lending (CSL) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers.
• You will be an integral part of the Workplace & Employee Banking Program.
• This business delivers specialist financial solutions to people, businesses, and communities nationally.

• Play an integral part in identifying, nurturing, and developing our business.
• Driving an operational culture of continuous improvement.
• From a retail perspective, the team also plays a key role in generating visibility for the ‘Commonwealth Bank’ brand in the marketplace.
• Meet with prospective and existing clients to build deep relationships and pitch Commbanks benefits to offer to their employees.
• Strategically co-ordinate and execute how we best launch the workplace banking benefits to the partnered organization
• Maintain ongoing and trustworthy relationships with all clients within the portfolio
• Maintain ongoing, trustworthy and beneficial relationships with key internal stakeholders.

The Business Development Manager will be expected to deliver on the following key areas:

• Critical Stakeholder Management by developing and maintaining relationships with Lenders and their Managers within Institutional Banking, Corporate Banking, Private, Premier, Mobile, Business Banking and Branch customer segments. Consistently displaying behaviours that encourage transparent and productive working relationships and a high-performance culture.
• Business Strategy by identifying and implementing areas of growth and improvement within your portfolio. Contribute to the annual strategic planning process for your state and review business performance and identify value creation opportunities for not only your portfolio but your team.
• Risk Management by assessing and identifying potential risks that may hinder the reputation, safety, security, and financial prosperity of the Commonwealth Bank. Adhere to compliance and risk standards of the Home Loan Referral Source and Wellbeing Programs.