Business Development Manager at DiDi Global

São Paulo, São Paulo, Brazil -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, Partnership Management, Data Analysis, KPI Management, Salesforce Governance, Process Standardization, Fleet Occupancy Optimization, Churn Reduction, EV Sector Knowledge, Automation Initiatives

Industry

Software Development

Description

Company Overview If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay). To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more. Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results. #LI-Hybrid Team Overview This role is for an Operations Manager within the Offline Operations team, focusing specifically on Car Rentals Operations. You will be responsible for leading the Rental EV operation end-to-end, with the critical objective of maximizing fleet occupancy and ensuring high driver retention to our partners. You will be the focal point for both external external stakeholders (e.g.; car rental owners) and internal ones (e.g,; Marketing, Stragey & Operations teams). Role Responsibilities Leading the Rental EV operation from end-to-end, with a focus on maximizing fleet occupancy and reducing churn. Managing partnerships with car rental companies to standardize driver acquisition and vehicle allocation flows. Owning the sales and allocation funnel performance, taking action based on data and KPIs related to occupancy, churn, and time-to-allocation. Standardizing and scaling new rental projects through the creation of repeatable operational processes. Improving data-driven decision-making and operational efficiency through Salesforce governance and automation initiatives. Role Qualifications A proven track record in end-to-end operational leadership, ideally within the car rentals or EV sector. Experience managing complex external partnerships to achieve clear, standardized operational flows. The ability to own funnel performance metrics and act decisively using data and KPIs. Experience in improving operational efficiency, including familiarity with Salesforce governance and automation initiatives. EEO Statement We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all. Diversity & Inclusion Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today. We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys. This is our ongoing journey, with much more still to come. We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD). I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

Responsibilities

Lead the end-to-end Rental EV operation to maximize fleet occupancy and reduce driver churn. Manage external partnerships with car rental companies and optimize the sales and allocation funnel using data-driven insights.