JOB DESCRIPTION: BUSINESS DEVELOPMENT MANAGER – EVENTS, ATTRACTIONS & SPORT

Location: Melbourne
Division: UNIVERSE (GA, Attractions)
Line Manager: GM – Sales and Business Development
Contract Terms: Permanent

YOU (BEHAVIOURAL SKILLS)

• Self-starter – can identify and seize an opportunity
• Consultative and solutions orientated in approach
• Ambitious and driven to manage multiple opportunities in a fast-paced environment
• Thrive on the challenge and the thrill of walking into a room and starting conversations with strangers
• Passionate and live entertainment, events and sports and the impact it can have
• Positive, passionate and ebullient
• Collaborative and genuinely excited by the prospect of helping people get better results

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Fluent in English
• Tertiary educated
• Fluent in Microsoft Office and related applications
• Proficiency in Salesforce will be highly regarded
• 3-Years minimum experience in a similar Sales or Business development role ideally in the ticketing Events, Sports and Attraction industry
• Strong presentation and interpersonal skills with the ability to present to multiple stakeholders
• Skilled negotiator with a proven background of success in complex and long sales cycles
• Track record of delivering against strategic targets, KPI’s and activity levels
• Good analytical skills, strategic thinking entrepreneurial mindset
• Strong understanding and passion for Live entertainment, events and sports
• Experienced in solutions selling ideally with a knowledge of ticketing, technology and modern marketing techniquesExperienced in building and maintaining relationships with range of stakeholders right up to senior leve

• You will serve as a key driver of new business opportunities, accurately identifying opportunities of scale, assessing viability and risk of projects, formulating commercial proposals in line with current business strategy, negotiating deal terms with clients, and successfully seeing deals through to signature.
• You’ll explore and deliver creative solutions to increase profitability from new and existing clients across a range of businesses operating in the Events, Attractions and Sport division.
• You’ll evaluate clients’ needs to be able to recommend suitable ticketing solutions, from General Admission events through to complex Timed Entry exhibitions, taking the conversation from initial pitch through to handing over to internal teams to implement these solutions.
• You’ll be able to demonstrate detailed knowledge of the Moshtix & Universe offering to allow for effective presentation of company technology, data analytics, marketing reach and client services.
• You will engage with clients and prospects regularly to grow our footprint, client base, ticket sales and brand awareness within your given territories.
• You will maintain a detailed knowledge of the industry and , as well as maintaining a presence at industry and client events to develop your network of contacts.
• You will work with your line manager to identify and follow up prospects, and develop, support and maximize revenue opportunities from new and existing clients, providing high level support to clients as they implement new solutions.
• You’ll work closely with cross-functional teams to deliver client objectives, , ensuring internal teams are appropriately briefed, and able to meet deliverables.
• You will show leadership within Moshtix & Universe to safeguard that clients are happy with our service and that revenue for both clients and Moshtix & Universe is maximised, working closely with all departments to ensure the smooth operation of our clients’ business.
• You will work with B2B Marketing teams to create customised sales and marketing materials to suit clients.
• You will work to meet targets for new business and client renewals, as well as targets related to the adoption and implementation of ancillary products and client tools.
• Sign a given number of new annual tickets for the business from new clients
• Renew 90% of contracts up for renewal within each calendar year
• Identify minimum of 4 new viable leads of significant scale per month
• You will maintain accurate records of all of the targeted areas of the business and be able to provide accurate reporting to senior management, as well as logging relevant activity in Salesforce. You’ll also contribute to regular internal business reviews with updates on the clients and areas you work with.
• You’ll immerse yourself in the wider Ticketmaster business to ensure you can speak authoritatively about our products, demonstrating in-depth knowledge to allow for effective presentation of company technology and services to both clients and colleagues.
• You’ll also forge and develop strategic partnerships with credible affiliates, other businesses, content producers and media partners, and use your contacts to deliver strong content for our portfolio of sites.
• You will travel as required to meet business needs and commitments.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Fluent in English
• Tertiary educated
• Fluent in Microsoft Office and related applications
• Proficiency in Salesforce will be highly regarded
• 3-Years minimum experience in a similar Sales or Business development role ideally in the ticketing Events, Sports and Attraction industry
• Strong presentation and interpersonal skills with the ability to present to multiple stakeholders
• Skilled negotiator with a proven background of success in complex and long sales cycles
• Track record of delivering against strategic targets, KPI’s and activity levels
• Good analytical skills, strategic thinking entrepreneurial mindset
• Strong understanding and passion for Live entertainment, events and sports

• Experienced in solutions selling ideally with a knowledge of ticketing, technology and modern marketing techniquesExperienced in building and maintaining relationships with range of stakeholders right up to senior level