Roles & Responsibilities

Job Details Location : Doha, Qatar Job Type : Full time

What you ll do

• Own onboardings and QBRs.
• Build value plans and playbooks.
• Manage renewals and expansions.
• Be the voice of the customer.

Desired Candidate Profile

What you ll bring

• 5+ years CS/AM in B2B SaaS
• Exec communication
• Program management
• Arabic or strong regional experience

Nice to have

• Telematics/fleet background
• Support tooling
• Light SQL/BI
• ITIL/Success methodologies

Company Industry

• IT - Software Services

Department / Functional Area

• HelpdeskCustomer ServiceTelecalling