ABOUT US

Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer, DIRTT Certified Construction Partner, Architectural Walls and Commercial Flooring provider. We have offices in Vancouver, Edmonton, Winnipeg, Toronto, and a head office in Calgary. We prioritize people, productivity and value to create more than a place to work— we create a space to succeed.
We’re proud of our half-century legacy as a company. Our talented people have brought us to where we are today. COI is and has been honoured to have a passionate team that’s committed to creating exceptional spaces that inspire you to be your best.
This role – Business Development Manager - Healthcare - leads the charge in selling the dealership’s product and services through knowledge sharing to new business opportunities in the healthcare sector. Using your strong industry knowledge and business development skills you will leverage your established networks of industry influencers including the BC health authorities (PHSA, PHC, VCH, FHA, IHA, NHA, and VIHA), commercial real estate, contractors, project managers and A&D to uncover leads and ultimately close business achieving assigned sales targets.

We believe in the power of diversity and the power of teamwork. We need both collaboration and individual responsibility to organize effectively around our customer’s problems.
The role requires someone who is action orientated, well organized, with strong interpersonal and communication skills that can influence others to affect successful outcomes

The successful candidate will be responsible for Lead Generation, Selling, Managing Quotes, Sales Implementation and relationship management through serving of customer accounts. The Business Development Manager – will also be responsible for the following:

• Generate early stage leads by effectively building “raving fans” within your industry influencer group including business groups, real estate brokers, A&D community, local community organizations, industry organizations such as IFMA, BOMA, etc.
• Research for leads through business journals, newspapers, industry periodicals and publications, internet, etc. and cold calls potential clients in person or by telephone, or combination
• Participates in dealership lead generation programs such as open houses, industry events and follow up diligently on leads provided by the dealership
• Attend sales, team and customer meetings as required and work collaboratively with team members to achieve annual sales goals and business objectives
• Submit weekly sales forecasts for pipeline review along with business plan for growth
• Makes persuasive knowledge-based presentations to customers on dealership’s insights, products and services—in person, through graphical electronic means
• Develops detailed, accurate and professional looking quotes through own effort with the support of a project manager and presents these to the customer in a timely manner
• Works with service departments to develop service contracts to present to customer when complex services are sold (design, for instance) or for major projects (installation, design, project management)
• Provides accounting department with timely information for any necessary credit checks
• Specify product, pricing, product research, sourcing new products and technical order information including custom requirements.
• Work with manufacturers to obtain lead times, contracts, discounts and pricing for order quotes.
• Communicate with clients regarding pricing and lead times and works with manufacturers regarding changes to orders regarding product specification.
• Initiate the service quote requests for deliveries of small and major orders
• Responsible for setting up the sale so that it can be efficiently managed and administered by the dealership, and the dealership operations and business personnel
• Accurately verify, input and communicate all relevant information surrounding orders to ensure timely delivery and accurate billing, including working with internal systems and with both internal and external service providers and vendors
• Stays involved throughout sale implementation to ensure that any bottlenecks or changes in scope are identified and resolved, and that both customer and dealership are satisfied
• Provide responsive and timely responses to customer inquiries and assist in any issue resolution