Business Development Manager

at  IVX Health

ABOUT US

IVX Health is a national provider of infusion and injection therapy for those with Rheumatoid Arthritis, Crohn’s Disease, Multiple Sclerosis and other complex chronic conditions. IVX offers a different, better approach to caring for our patients and believes it is vital to take the same approach with our employees. We strive to empower our team to succeed while embodying our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
IVX Health is committed is to providing world-class service and clinical excellence for all those we serve, ensuring our patients can continue to live their best lives. Growing our national footprint from 9 to over 100 infusion centers in the past four years, IVX Health continues to achieve record growth as we pursue becoming the nation’s preferred destination for pharmaceutical care of complex chronic conditions.

ESSENTIAL SKILLS AND COMPETENCIES

• Strong working knowledge of managed care plans, insurance carriers, referrals, and precertification procedures, as well as documentation guidelines
• Interest or experience in the pharmaceutical and/or healthcare industry desired
• Strong customer service, organizational and communication skills
• Competitive spirit, with customer-focused attitude
• Exceptional organizational skills and attention to detail
• Ability to collaborate effectively with internal and external employees at all levelsKnowledge and ability to use standard office software applications including but not limited to Internet, Outlook, and Microsoft Office

REQUIRED EDUCATION & EXPERIENCE

• Bachelors Degree in Business or related field(or equivalent years of experience)
• Experience working directly with physicians, nurses, and clinical staff members
• Knowledge or experience in the home health, hospice, DME, or imaging sales

ABOUT THE ROLE

The Business Development Managers form the core of our Business Development team, and interact daily with physicians, nurses, and other health care providers at our partner hospitals and clinics to educate them on our services and encourage them to refer their infusion therapy patients to us.

RESPONSIBILITIES

• Increase new patient encounters by identifying potential referral sources, seeking out non-profit partnerships, and attending local networking events within the community
• Strategically target and cold call new providers within targeted specialties establishing relationships with providers and their staff to grow the territory, quickly establishing a reputation as a trusted advisor for our clients
• Conduct and prepare pre-call planning and call objectives optimizing travel routes and managing time efficiently
• Work closely with providers and health care partners to ensure the needs and expectations of staff and patients are always exceeded
• Set up, manage, and organize local walks, trade shows and symposiums to increase brand recognition and patient interest
• Frequently work with marketing to share local events and patient engagement to maintain social media activity
• Act as a liaison between referring practices and Infusion Express operations team to ensure physician practices and patients are onboarded properly and have a positive experience at every contact with IVX Health
• Establish a positive and collaborative working relationship with pharmaceutical reps within the industry and the market
• Operate at the highest ethical standard during every customer and patient interaction, and in alignment with IVX Health philosophies and principles
• Input timely and well-organized reports via CRM reporting, management tracking and expense platforms