Risk and Business Continuity 

The Key Account Manager (KAM) for Risk & Business Continuity is responsible for managing strategic client relationships, ensuring the delivery of tailored risk management and business continuity solutions. The KAM acts as a trusted advisor, providing insights, guidance, and support to clients in identifying, mitigating, and responding to operational, reputational, and regulatory risks.

• Serve as the primary point of contact for key accounts related to risk and business continuity services.
• Understand clients’ organizational risk profiles and business continuity needs to offer suggested solutions.
• Collaborate with internal teams to design, implement, and update risk and continuity plans.
• Lead regular account reviews, risk assessments, and plan testing/exercises with clients.
• Monitor emerging risks and proactively communicate potential impacts and mitigation strategies to clients.
• Manage contract renewals, service-level agreements, and reporting for assigned accounts.
• Deliver client workshop sessions related to business continuity and risk management.
• Track client satisfaction and act on feedback to strengthen relationships and service delivery.
• Stay informed about regulatory changes, threats, and industry best practices.

Risk and Business Continuity 

The Key Account Manager (KAM) for Risk & Business Continuity is responsible for managing strategic client relationships, ensuring the delivery of tailored risk management and business continuity solutions. The KAM acts as a trusted advisor, providing insights, guidance, and support to clients in identifying, mitigating, and responding to operational, reputational, and regulatory risks.

• Serve as the primary point of contact for key accounts related to risk and business continuity services.
• Understand clients’ organizational risk profiles and business continuity needs to offer suggested solutions.
• Collaborate with internal teams to design, implement, and update risk and continuity plans.
• Lead regular account reviews, risk assessments, and plan testing/exercises with clients.
• Monitor emerging risks and proactively communicate potential impacts and mitigation strategies to clients.
• Manage contract renewals, service-level agreements, and reporting for assigned accounts.
• Deliver client workshop sessions related to business continuity and risk management.
• Track client satisfaction and act on feedback to strengthen relationships and service delivery.
• Stay informed about regulatory changes, threats, and industry best practices.