Business Development Manager - Loan DST at Mashreq Careers

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

0.0

Posted On

23 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Development, Sales Prospecting, Relationship Management, Cross-selling, Retail Banking, KYC Compliance, AML CTF, CRM, Direct Marketing, Objection Handling, Financial Analysis, Customer Service

Industry

Banking

Description

KEY RESULT AREAS • Achieve monthly sales targets in the financial year. • Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits. • Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner. • Maintain and develop relationships with existing customers & companies to enhance cross-sell opportunities. • Relationship manage a portfolio of approved companies by developing key contacts and relationships. • Conducting micro marketing activities that include Kiosk activities and other direct marketing activities. • Handling objections with a view to getting the customer to buy or company to transfer payroll. • Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines. • Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions. • Record all sales activities in Daily Sales Reports and update CRM for leads and contacts. • Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations. • Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required. 4 Operating Environment, Framework and Boundaries, Working Relationships • Competitive, dynamic, volatile and regulated business environment with low entry / exit barriers. • The job holder will be operating within well-defined and demarcated business areas and is required to adhere to the policies and guidelines set out by the Bank • Candidate must effectively / actively liaise with his superiors and direct reports within the business unit to achieve business objectives. • The jobholder has to work within central bank guidelines and the bank’s credit policy. Guidance will come from the sales management and product teams. • Performance management will be evaluated basis of the achievement in line with Bank policy. 5 PROBLEM SOLVING • Sales require understanding customers’ individual financial circumstances. • Responsible for assisting staff and customers in achieving their goals and objectives. Classification: Internal Use 6 RESPONSIBILITY, KNOWLEDGE, SKILLS AND EXPERIENCE • Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises keeping within the service delivery standards set by the bank. • Should have complete product & policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT. • Sales profile that require confidence, persistence and good verbal/written Skills • Knowledge of products, service policies and processes of Retail Banking. • Graduate any discipline with 3 years+ banking sales experience

Responsibilities

The role focuses on achieving monthly sales targets by prospecting new customers and managing a portfolio of approved companies for personal banking products. It involves conducting micro-marketing activities and ensuring strict compliance with banking policies and KYC/AML regulations.