Business Development Manager at Metcash

City of Canning, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

0.0

Posted On

02 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales growth, Retail management, Relationship building, Commercial acumen, Financial analysis, Problem-solving, Strategic planning, Stakeholder management, Business development, Hardware industry knowledge, Operational excellence, Communication skills, Multi-site management, Performance benchmarking, Action planning

Industry

Building Materials

Description

About the role We have an exciting opportunity for a Business Development Manager to partner with our independent store owners and support them in optimising sales performance and long-term growth. In this role, you’ll work closely with customers across all of Western Australia, building strong, trusted relationships and helping store owners grow revenue through targeted marketing initiatives, improved store standards, and an effective product mix. As a genuine and authentic partner to your store network, you’ll take a proactive, hands-on approach - conducting in-depth store assessments, identifying opportunities, and implementing tailored action plans. You’ll also collaborate closely with internal teams including Merchandise, Marketing, Store Development and Distribution, to drive operational excellence and sustainable results across the network. This role suits a resilient, self-driven professional who thrives in a fast-paced environment, enjoys solving problems, and takes ownership of outcomes. What you’ll be doing Grow retail and trade sales across your assigned store network Champion the successful store roadmap: price, standards, convenience, range, customer service, trade and local Benchmark store performance and identify opportunities for continuous improvement Support store development activity through detailed assessments and clear action plans Identify and promote innovation, ranging and sales opportunities into stores Proactively build new business and strengthen existing partnerships What you’ll bring Proven sales experience with a track record of growing a retail or multi-site network Hardware industry experience highly regarded Strong commercial acumen with the ability to analyse financial reports and translate insights into action A solution-focused mindset, with strong problem-solving capability and resilience A driven self-starter who takes initiative and follows through An authentic, people-first approach to relationship building Flexibility to travel across WA with approx 2 nights away per week Excellent communication skills with the ability to influence stakeholders at all levels What’s on offer We’re proud to offer a workplace that supports your well-being, growth, and belonging: 🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 📚 Career Growth: Endless learning and development opportunities 👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) 🧠 Mental Health: Gold accreditation by Mental Health Australia 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredite About Us At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities. Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia. With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building. We respectfully ask that agencies refrain from contacting us about this opportunity. #INHT #LI-KB1

Responsibilities

The Business Development Manager will partner with independent store owners to optimize sales performance and drive long-term growth through targeted marketing and improved store standards. They will conduct in-depth store assessments and collaborate with internal teams to implement action plans that enhance operational excellence.