Business Development Manager at NTUC INCOME INSURANCE COOPERATIVE LIMITED

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

18 Aug, 26

Salary

0.0

Posted On

20 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Management, Compliance, Facilities Management, Recruitment, Onboarding, Vendor Management, Data Protection, Project Management, Training Coordination, Stakeholder Management, Business Acumen, Customer Service, Sales Management, Issue Resolution, Regulatory Compliance, Event Planning

Industry

Insurance

Description

The candidate is responsible for overseeing operational, administrative, facilities, and compliance functions. The role ensures smooth day-to-day operations, effective coordination, and operational support for financial planners, management, and staff. Key Responsibilities Operations & Business Support * Support Financial Planners and staff in daily operational matters, including dispute handling and issue resolution. * Collaborate on operational and administrative matters to ensure alignment with company policies and regulatory requirements. * Execute agency migration initiatives and office relocation projects, ensuring minimal disruption to business operations. People, Recruitment & Onboarding * Oversee onboarding processes for Financial Planners, Managers, and Directors * Conduct recruitment interviews for staff roles and support talent acquisition activities. Training, Events & Business Platforms * Plan and execute agency training programmes in collaboration with internal agency trainers and external training providers. * Coordinate with external vendors for meetings, Town Halls, and agency events. * Organise, brief, and oversee sales and recruitment platforms, roadshows, and engagement initiatives. Call Centre & Vendor Management * Oversee call centre operations, including Do-Not-Call (DNC) scrubbing, operational compliance, and issue resolution. * Manage relationships with external vendors to ensure service quality and operational effectiveness. Facilities & Infrastructure Management * Coordinate office sourcing, viewings, tenancy arrangements, renovation, and reinstatement works. * Act as Agency Facilities Officer and primary contact for landlords on tenancy, parking, and facilities-related matters. * Manage facilities operations, including handling disputes and coordinating fire drills and safety procedures. Data Protection & Compliance * Act as Agency Data Protection Officer, overseeing compliance with the Personal Data Protection Act (PDPA). * Support audit relating to data protection and operational compliance. * Ensure physical and information security standards are maintained across the agency. Governance & Ad Hoc Responsibilities * Participate in agency committees, including Education, Culture, and Town Hall initiatives. * Perform ad hoc assignments Requirements: * Degree or Diploma in any discipline * Minimum 3 years of sales experience / customer service experience * Sales management experience in the life insurance and financial services industry will be advantageous * Good knowledge of financial industry and products is preferred * Ability to lead, motivate, train and coach FA advisers to achieve business targets * Positive, proactive, with good business acumen and results-oriented * Independent, self-driven and resourceful * Positive, proactive, with good business acumen and results-oriented * Independent, self-driven and resourceful * Team-Player

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Responsibilities

Oversee operational, administrative, facilities, and compliance functions to ensure smooth day-to-day agency operations. Provide critical support to financial planners and management through recruitment, training, and vendor management.