ESSENTIAL SKILLS AND EXPERIENCE FOR BUSINESS DEVELOPMENT – LUXURY TEXTILES & INTERIORS

• Demonstrated success in business development, field sales, or account management within high-end interiors, textiles, or luxury goods sectors.
• Ability to build strong relationships and communicate credibly with a diverse client base, including senior stakeholders and creative professionals.
• Commercially astute with a proven record of meeting or exceeding revenue targets.
• Strong organisational abilities with attention to detail and effective time management.
• Self-motivation and resilience, taking ownership of personal business objectives while working collaboratively within a results-driven team.
• Competent IT skills, including CRM systems, MS Office, and digital communication platforms.
• Committed to ongoing learning, with the enthusiasm to stay updated on the latest product and market trends.
• Willingness to travel within the assigned territory and attend occasional events.

ROLE OVERVIEW

Chase Erwin, part of the Panaz Group, is seeking a commercially driven individual to join our growing team as a Business Development Manager. This is an exceptional opportunity for a confident professional with a passion for luxury textiles and interiors, keen to develop new business opportunities, nurture client relationships, and contribute to the ongoing growth of our leading, design-focused brands: Chase Erwin and thesign.
As Business Development Manager, you will drive client acquisition and revenue growth from your London base (typically you’ll spend 4 days “on the road” and 1 day “from office” per week). You will work with luxury interior products and collaborate closely with our design teams. If you have a strong track record in B2B sales and are motivated to thrive in a creative, customer-led environment, we would love to hear from you.
Please apply via our official Panaz Group careers site: https://careers.panazcareers.com/

KEY RESPONSIBILITIES – BUSINESS DEVELOPMENT & SALES FOR TEXTILES AND INTERIORS

• Accountable for meeting quarterly targets and having a clear and growing pipeline for residential and hospitality projects.
• Proactively identify and engage new business opportunities within the luxury residential interiors market.
• Develop strategic relationships with designers, specifiers, procurement teams, and other decision-makers.
• Present Chase Erwin and thesign collections to new and existing clients, providing expert advice to ensure best-fit solutions.
• Prepare and deliver compelling sales presentations, proposals, and tender documents in line with client requirements.
• Effectively manage the end-to-end sales cycle from prospecting to securing orders, negotiating terms, and ensuring seamless handover to project and customer service colleagues.
• Monitor market trends, competitor activity, and emerging client needs, providing regular feedback to senior management for continuous improvement.
• Use CRM software to maintain client records, update sales pipelines, and provide accurate forecasting.
• Support the delivery of team sales targets and KPIs, always ensuring brand values and customer satisfaction remain at the forefront.
• Attend industry networking events, exhibitions, and relevant trade shows to enhance brand presence and develop new leads.
• Provide the board with a monthly sales report.
• Monthly check in with GM / CEO

PERSONAL QUALITIES FOR SUCCESS IN A BUSINESS DEVELOPMENT MANAGER ROLE

• Passionate about client relationship building and delivering high-quality customer experiences.
• Innovative thinker able to identify and approach new markets and opportunities.
• Excellent interpersonal skills—empathetic, inclusive, and adaptable to a diverse range of clients and colleagues.
• Goal-oriented, with energy and persistence to drive business success.
• Collaborative approach, sharing insights and supporting wider company objectives.
• Upholds high standards of professionalism and personal integrity at all times.