Business Development Manager / Sales Manager at Wheels Up

Crawley, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

125000.0

Posted On

04 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outbound Sales, Business Development, Lead Generation, Relationship Management, Cold Outreach, Prospecting, Presentation Skills, Pipeline Management, CRM, Client Acquisition, Upselling, Cross-selling, B2B Sales, B2C Sales, Luxury Sales, Closing

Industry

Airlines and Aviation

Description

Overview Join Our Team at Wheels Up At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms. And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer. Role Overview: What You’ll Be Doing As Business Development Manager / Sales Manager you are responsible for driving new client acquisition and overseeing the commercial and service experience for a defined book of business. You partner closely with the VP and Flight Services Managers (FSMs) to ensure customers receive seamless, premium experience while maintaining accountability for growth, retention, and overall client satisfaction. This role serves as a key liaison for new clients and plays a strategic, client-facing role in identifying the right travel and client solutions. While FSMs manage day-to-day trip execution, sourcing, and detailed quoting for existing customers, the Director maintains visibility, steps in as needed, and ensures alignment across sales and service teams. This is an exciting time to join our company as we embark on an ambitious journey of growth and transformation. You’ll play a vital role in shaping our future, contributing directly to our continued success in a fast-paced, dynamic environment where your impact is recognised and rewarded. We pride ourselves on having a highly knowledgeable, market-leading team who bring expertise, innovation, and collaboration to everything we do. With strong support and performance-driven rewards, you’ll be joining a business where excellence is celebrated and your career can truly thrive. This role is hybrid based in our Gatwick office 2-3 days per week. Aviation Industry experience is not essential for this position and we are open to sales professionals from all backgrounds including: Real Estate Recruitment Business Development B2B Sales B2C Sales Luxury Industry Sales Yacht Charter etc Responsibilities Partner with VP to identify, qualify, and convert prospective clients through outreach, lead follow-up, and qualification of strong opportunities Lead new client acquisition by identifying the appropriate customer and travel solutions aligned to client needs and usage patterns Oversee a defined portfolio of client relationships with accountability for growth and retention Act as the primary commercial and service liaison for new clients, ensuring smooth onboarding experience and clear handoff to FSMs Collaborate closely with Flight Services Managers, who are responsible for trip sourcing, detailed quote preparation, pricing, aircraft options, and itineraries for existing customers Maintain visibility into client communications and activity, stepping in as needed to support the relationship, address concerns, or reinforce the overall experience Identify upselling and cross-sell opportunities and partner with VP to advance those opportunities Prepare and present client proposals and recommend solutions based on client travel needs Monitor client activity and proactively engage to drive repeat bookings, renewals, and deeper client engagement Support resolution of service issues and irregular operations by coordinating the team and assisting with client communication when appropriate Collaborate cross-functionally to deliver consistent, premium client experience Maintain accurate records and updates in the CRM to support team-based coverage and informed decision-making Qualifications We’re looking for a sales professional with: 5+ years proven experience in outbound sales, business development, or lead generation A natural hunter mentality – confident in cold outreach, prospecting, and opening new doors Strong relationship management skills, with the ability to build trust and develop long-term client partnerships Excellent communication and persuasion skills, both written and verbal Strong presentation skills - both virtual and in-person skills, are essential, as the role regularly engages with prospective and existing clients to articulate offerings and value. Resilient, self-motivated, and driven to exceed targets and earn high rewards Comfortable managing a full sales cycle from prospecting to closing (or eager to develop into this) Highly organised with strong time management and pipeline management skills Adaptable and coachable, with a willingness to learn quickly and continuously improve What We Offer What We Offer: Salary Range & Benefits At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The basic salary for this role is circa £65,000 + commission (realistic OTE of circa £125,000 in the first 3 years; depending upon individual performance) and is dependent on experience. We also offer a range of benefits designed to support your well-being and personal life, including: Discounted gym membership Cycle to work scheme Generous pension scheme Private Medical (option to add family at employee cost) Dedicated EAP Flexible Annual Leave (option to purchase additional up to a company maximum) A variety of additional programs and services in support of your total well-being Everyone is welcome here Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas. Wheels Up is committed to a policy of equal employment opportunity for applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices and make all other employment decisions without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age , disability, genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances. Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. Need Accommodations? If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at hr@wheelsup.com. Simply include “Accommodation Request” in the subject line so we can quickly address your needs. We look forward to learning more about you and how you can contribute to the Wheels Up journey!

Responsibilities

Drive new client acquisition and oversee the commercial experience for a defined book of business. Partner with leadership and service managers to ensure premium client onboarding and long-term retention.