Job Description

Roles & Responsibilities

Scan Global Logistics LLC is seeking an experienced and results-oriented Business Development Manager to join our Dubai team. Reporting directly to the Commercial Director, the successful candidate will be responsible for driving new business opportunities, expanding our customer portfolio, and strengthening our market presence across the UAE, with a particular focus on Ras Al Khaimah (RAK).

The ideal candidate will possess a strong background in freight forwarding and logistics sales, along with a well-established network and a minimum of five (5) years of business development experience in the RAK market.

• Develop and execute business growth strategies to achieve revenue and profitability targets.
• Identify, pursue, and secure new business opportunities within the freight forwarding, logistics, and supply chain sectors.
• Build, maintain, and strengthen relationships with existing clients to ensure long-term customer retention and business growth.
• Expand the Company's client base through strategic prospecting, networking, referrals, and market engagement activities.
• Develop a thorough understanding of the Company's products, services, and value proposition to effectively promote solutions to prospective customers.
• Prepare and present commercial proposals, quotations, and business presentations tailored to customer requirements.
• Negotiate commercial terms, service agreements, and credit facilities with customers and key stakeholders.
• Identify customer needs and align suitable logistics solutions to support their business objectives.
• Research and evaluate market trends, customer requirements, competitive activity, and emerging business opportunities.
• Generate new sales leads through inbound inquiries, outbound prospecting, cold calling, email campaigns, client visits, and networking events.
• Open new customer accounts and coordinate customer onboarding processes, including the establishment of operating procedures and credit approvals.
• Collaborate closely with Operations, Customer Service, and Pricing teams to ensure seamless service delivery and customer satisfaction.
• Maintain an active sales pipeline and provide accurate sales forecasts and business development reports.
• Research target accounts, identify key decision-makers, and develop relationships to generate new business opportunities.
• Achieve and exceed quarterly and annual sales targets and key performance indicators (KPIs).
• Represent the Company at industry events, exhibitions, and customer meetings to enhance brand visibility and market presence.
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