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We’re looking for a Business Development Manager (m/f/d) to join our growing EMEA team in London, focused on driving sales and growth of Ricoh Spaces, our innovative SaaS Workplace Management Platform.
As a Business Development Manager, you’ll play a key role in expanding our footprint across the EMEA region. You’ll be responsible for identifying new business opportunities, building strong relationships with C-level stakeholders, and delivering a world-class customer experience.

Key Responsibilities

• Develop and implement a comprehensive sales strategy for Ricoh Spaces across the EMEA region
• Identify and pursue new business opportunities, focusing on key markets and customer segments to grow our direct sales pipeline
• Establish a structured sales approach including forecasting, performance tracking, and pipeline management
• Build and maintain relationships with decision-makers at C-level, ensuring an exceptional customer experience throughout the sales cycle
• Lead client meetings, product demos, proposals, and commercial negotiations to close high-value deals
• Conduct market research to identify trends, competitive activity, and growth opportunities, feeding into marketing and sales strategy
• Collaborate cross-functionally with teams including Pre-Sales, Operations, Finance, HR, and IT – and lead on cross-border RFPs where required

What We Are Looking For

• A degree in Business, IT, or equivalent commercial/technical qualifications with relevant experience (e.g. Business Development Manager, Sales Manager, Key Account Manager)
• Solid track record in B2B SaaS sales, ideally in a multi-national or enterprise environment
• Experience managing complex sales cycles and selling into large organisations at C-level
• Deep understanding of the software solutions, SaaS, or digital workplace platforms landscape
• Fluent in English (additional European languages are a plus)
• Proficient with Microsoft Office and CRM tools (e.g. Salesforce)
• Full UK driving licence and willingness to travel up to 50% across EMEA
• You’re proactive, goal-driven, and a confident communicator with strong presentation and negotiation skills

In Return For Your Commitment, You Can Expect

• A competitive salary package
• Industry leading benefitsRicoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.

We Are An Equal Opportunities Employer
At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way.
Ricoh have removed the disclosure of convictions box from their application process (ban the box - http://www.bitc.org.uk/programmes/ban-box) offering equal opportunities to all.
For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.

• Develop and implement a comprehensive sales strategy for Ricoh Spaces across the EMEA region
• Identify and pursue new business opportunities, focusing on key markets and customer segments to grow our direct sales pipeline
• Establish a structured sales approach including forecasting, performance tracking, and pipeline management
• Build and maintain relationships with decision-makers at C-level, ensuring an exceptional customer experience throughout the sales cycle
• Lead client meetings, product demos, proposals, and commercial negotiations to close high-value deals
• Conduct market research to identify trends, competitive activity, and growth opportunities, feeding into marketing and sales strategy
• Collaborate cross-functionally with teams including Pre-Sales, Operations, Finance, HR, and IT – and lead on cross-border RFPs where require