ABOUT US

Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.
Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.

JOB DESCRIPTION:

Hydrafacial is looking for a Business Development Manager for the region Stuttgart / Southwestern in Germany. In this role, you will be building relationships with local current customers (Beauty/Spa and Medical businesses) to provide product knowledge and business growth support, while selling Hydrafacial consumable products in order to meet sales targets within their defined territory. You will collaborate with Regional Training Specialists (RTS) and Capital Sales Managers (CSM) for initial device installation and training as well as increase treatment procedures within a practice to increase consumable/product sales (2nd device) within your assigned territory.

EXPERIENCE/SKILLS/EDUCATION:

• At least 4 years account management experience selling in the aesthetics (cash-pay) and/or beauty & wellness industry.
• Proven track record of your success helping medical practices or med-spas build a business around your products.
• Managing creation of tools, processes and programs designed to drive patient volume at an owner-operated business level is required.
• Demonstrating high levels of Clinical, Sales and Business Acumen.
• Extensive travel is required; valid driving license a must.
• Exceptional communication, planning and organizational skills.
• Ability to build strong relationships with clients to increase utilization.
• Passionate about customers and great customer service.
• Business Minded, good at basic mathematics.
• Fluency in German a must; English a plus.

AUSBILDUNG, QUALIFIKATIONEN, KENNTNISSE, FÄHIGKEITEN UND ERFAHRUNGEN:

• Mindestens 4 Jahre Erfahrung in der Kundenbetreuung und im Verkauf in der Ästhetik (Cash-Pay) und/oder Schönheits- und Wellnessbranche.
• Nachgewiesene Erfolge in der Unterstützung von Arztpraxen oder medizinischen Spas beim Aufbau eines Geschäfts rund um ihre Produkte.
• Sie sind in der Lage, die Entwicklung von Instrumenten, Prozessen und Programmen zur Steigerung der Patientenzahlen in einem inhabergeführten Unternehmen zu leiten.
• Sie verfügen über ein hohes Maß an klinischem, kommerziellem und betriebswirtschaftlichem Verständnis.
• Umfangreiche Reisetätigkeit ist erforderlich; ein gültiger Führerschein ist ein Muss.
• Hervorragende Kommunikations-, Planungs- und Organisationsfähigkeiten.
• Fähigkeit, enge Beziehungen zu Kunden aufzubauen, um die Auslastung zu erhöhen.
• Leidenschaft für Kunden und exzellenten Kundenservice.
• Geschäftssinn, gute mathematische Grundkenntnisse.
• Fließende Deutschkenntnisse sind ein Muss, Englischkenntnisse ein Plus.
  Hydrafacial is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws. We are committed to working with and providing accommodation to applicants with physical and mental disabilities.
  Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails

PRIMARY RESPONSIBILITIES:

• Grow existing customer business through effective account management, adhering to a regular schedule of business meetings based on tier status including but not limited to: guidance and support of Platinum events, creation of treatment menu to ensure high profitability of clinic, introducing them to new products and applications while engaging them in Hydrafacial assets like The Drop and HFX support to assist with their success with the award-winning Hydrafacial.
• Help clients understand how to position the Hydrafacial treatment inside their practices and businesses, ensuring maximum device usage (# treatments, frequency of customer treatments, increasing deluxe and platinum treatments) & thereby increased ordering of consumables, revenue per device and therefore client profitability / ROI of the customer’s investment in a Hydrafacial device.
• Drive additional device purchases (2nd systems/trade ups) within current customer base.
• Utilize consumables stock effectively to increase booster penetration and overall utilization.
• Develop individual account business plans to drive growth through strategic positioning, menu planning, marketing tools and resources to increase engagement around the Hydrafacial device and products and strategic selling initiatives.
• Organization and maintenance of necessary activities within territory to support close monitoring and updated customer information.
• Communicate value proposition of Hydrafacial to reinforce customers decision to use/purchase product.
• Plan and book consistent and approved travel throughout territory to drive business and meet with customers.
• Assist at trade shows in-country & sometimes EMEA with demo treatments.
• In case there is no RTS in the region/country, the BDM is responsible to deliver all training & installation activities within their assigned territory too.
• Ensure all account interactions and sales activities are logged accurately in the company CRM tool for comprehensive record-keeping and analysis.
• Maintain high standards of data quality within the CRM system to support reliable reporting and decision-making processes.
• Be ‘customer first’ responding rapidly and efficiently to customer queries and thereby assuring customer satisfaction.
• Build strong network in clients with both owners, doctors and Aestheticians.
• Performs other duties as assigned.