Business Development Operations Coordinator at Assent

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Development, Lead Management, Sales Enablement, Salesforce, Data Analysis, Collaboration, Organizational Skills, Process Orientation, Communication, Problem Solving, Flexibility, Customer Focus, Training Coordination, Reporting, Workflow Management, Proactivity

Industry

IT Services and IT Consulting

Description

Company Description Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability. We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone. Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission. Hybrid Work Model At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month. Job Description Position Summary Reporting to the BD Operations Manager, the Business Development (BD) Operations Coordinator will play a key role in supporting the effectiveness of Assent’s go-to-market (GTM) motion. This role will focus on assisting with inbound and outbound operational processes, coordinating lead management activities, and supporting training and enablement programs for the Business Development (BD) team. The Coordinator will help streamline workflows, provide reporting and insights, and contribute to the ongoing success of the BD function by ensuring smooth operations and effective execution. Key Requirements & Responsibilities Support the ongoing needs of the BD onboarding program, including coordination of training sessions, role plays, and materials. Assist with the management of inbound lead flow and distribution, ensuring timely routing and handoff across teams. Maintain and update outbound/inbound workflows and processes under the guidance of the BD Operations Manager. Track and report on key metrics such as inbound lead flow, service-level agreements (SLAs), conversion rates, and outbound prospecting activities. Provide administrative support for the utilization of BD tools such as RingLead, Outreach sequences, Salesforce, and 6Sense. Help curate and refine outbound Outreach sequences and ensure accurate documentation. Support development and maintenance of the inbound/outbound playbook for BDRs. Assist with cross-team coordination, including collaboration with Sales Enablement, to deliver BD training, documentation, and enablement resources. Contribute feedback and observations on inbound lead quality and BD processes to drive improvements. Provide coverage and initial support for EU/NA inbound traffic when needed. Ensure compliance with corporate security policies and practices, supporting the protection of information systems and assets. Qualifications Your Knowledge, Skills and Abilities Prior experience as a Business Development Representative (BDR) or in a sales/operations support role is an asset. Strong understanding of BD processes, lead qualification, and sales enablement tools. Familiarity with Salesforce, 6Sense, Outreach, RingLead, and related tools preferred. Strong organizational and process-oriented mindset with attention to detail. Comfortable tracking, analyzing, and reporting on data to provide insights for decision-making. Effective communicator, able to work collaboratively across teams and departments. Highly proactive, flexible, and eager to learn; comfortable thriving in a fast-paced environment. Customer-first mindset with a focus on supporting the BD team’s effectiveness. Experience in Salesforce, 6Sense, Seismic Outreach, and lead routing tools Exhibited a data-driven mindset with an aptitude for extracting analytical insights and developing strategic action plans accordingly Proven ability to articulate and present analytical insights to key internal stakeholders Demonstrated ability to effectively manage time and tasks efficiently Highly process-oriented, organized, and regulated in workflows, ROEs, and SLAs that operationally improve Assent’s effectiveness Displayed a highly positive, coachable, flexible, can-do attitude with a willingness to always improve throughout employment at Assent Proven ability to adapt and thrive in a fast-paced, dynamic business environment Regarded as a highly proactive problem-solver who is self-sufficient, execution-focused, resourceful, accountable, and a reliable asset to Assent Additional Information Life at Assent Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more. Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more. Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives. Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start. At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs). Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success. If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.

Responsibilities

The Business Development Operations Coordinator will support the effectiveness of Assent’s go-to-market motion by assisting with operational processes and coordinating lead management activities. This role also involves providing reporting and insights to ensure smooth operations and effective execution within the BD function.