Job description

Collette is seeking a Business Development Representative to join our Sales team. This is a remote role. The ideal candidate lives in the Greater Toronto Area.

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Job Summary:

The Business Development Representative (BDR) is a strategic, home-based sales role responsible for introducing Collette's products and services to new and emerging travel advisors. The BDR identifies promising prospects, tailors’ outreach to advisor needs and builds relationships that increase advisor engagement and business growth. Working closely with outside Business Development Managers (BDMs), Marketing, and Sales Leadership, the BDR develops new business opportunities, expands advisor participation within key partnerships, and supports the growth of advisor accounts. Together, the BDR and BDM operate as a coordinated sales team, sharing responsibility for advisor development, relationship growth, and sales results.

Primary Functions:

• Serve as the first point of contact for assigned travel advisors, introducing Collette's products, value proposition, and sales resources through proactive outreach.
• Prospect and engage new and non-booking travel advisors to generate interest, build relationships, and grow business opportunities.
• Manage a sales pipeline by prioritizing opportunities and executing outreach plans that support growth and retention goals.
• Provide onboarding, training, and ongoing support to help advisors confidently sell Collette.
• Partner with Regional Directors of Sales (RDSs) to identify market opportunities and develop targeted advisor growth strategies.
• Use sales data and advisor insights to identify high-potential opportunities and prioritize outreach efforts.
• Educate advisors on Collette's products, programs, and tools to increase engagement and drive sales.
• Coordinate smooth transitions to outside BDMs by providing advisor background, engagement history, and identified opportunities.
• Maintain accurate CRM records and use data to improve prospecting effectiveness and pipeline performance.
• Recommend and implement improvements to advisor outreach, prospecting, and business development processes.
• Perform other duties and special projects as assigned.

Knowledge & Skills

• Bachelor’s degree preferred
• Experience in sales or customer service is an asset
• Strong phone presence and communication skills (verbal, written, and video)
• Ability to deliver engaging online training sessions using multimedia and screen sharing tools
• Critical thinking and problem-solving abilities
• Highly organized with the ability to multitask and manage time effectively
• Self-motivated and proactive
• Proficient in Microsoft Office and social media platforms
• Comfortable working remotely
• Must live in the region or time zone of the sales territory
• Ability to travel for training (< 5%)

Compensation & Benefits

We believe in taking care of our team—inside and outside of work.

• The starting salary for this position is $65,000 CAD yearly + commissions + bonus.