YOU’LL FIT GREAT WITH THESE SKILLS AND VALUES

• You have a proven history of achieving sales success
• Ability to identify, understand and communicate the customer’s business transformation needs
• You are willing to go the extra mile to close a deal
• You are a true team player and contribute to our joint success
• You have a native/bilingual level of German and professional level in English
• You have experience with a CRM system, such as HubSpot, Pipedrive , Salesforce or others
• Profound knowledge of the European e-Commerce market and relevant enabling technologies, is a plus

ABOUT US

It’s better to have a conversation
charles is a SaaS startup that enables brands to use the full potential of WhatsApp Business. With our platform, businesses can chat with customers, send marketing campaigns, sell products, analyze results and automate processes. And we go beyond the tech to offer ongoing consultancy for future success. Our vision is to become the global backbone of conversational commerce (cCom): a world in which all consumers can enjoy personal, rewarding, heartfelt conversations with the brands they love.
Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey e-commerce lead, Andreas Tussing, charles is backed by Salesforce Ventures, Accel, and HV Capital. We received €30 million in total funding and are now pushing for the next big stage of our growth. This makes now a good time for you to join us on this journey!

• Manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new logos, as well as growing existing accounts
• You will run the full-cycle sales role with responsibility for generating pipelines by prospecting customers with a huge focus on D2C brands and extend our popular customer pool (e.g. SNOCKS, Purelei, Zoé Lu)
• You will analyze the performance of potential customers and learn how to identify potential for business improvement for them to achieve using charles
• As our go-to-person for the DACH region, you will be asked to provide regular feedback to Marketing, Product to improve our customer product experience with charles
• Work closely with Customer Success to ensure that our customers meet their goals with charles and identify potential cross-selling opportunities
• Actively seek out profitable partnerships and business opportunities
• Help shape the future of charles’ mission with your perspectives, ideas, and skills