Business Development Representative at Remote Raven

, , Colombia -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

8.0

Posted On

20 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Phone Answering, Administrative Functions, Accounts Receivable, Sales Support, Outbound Calls, Organizational Skills, Detail Oriented, Google Workspace, Self Motivated, Spanish Language Skills, Communication Skills, Database Management, Invoicing, Customer Outreach, Research

Industry

Consumer Services

Description

We are looking for a Virtual Assistant to support our operations, sales, and customer service teams. The right candidate will be detail-oriented, organized, and comfortable managing both administrative tasks and customer interactions. Responsibilities 1. Phone Answering & Customer Support Answer incoming calls from existing customers and new leads. For new leads: Collect all required information (name, email, company name, phone number, and needs) and schedule tours or meetings directly on a sales manager’s calendar. For existing customers: Assess their needs, provide assistance when possible, and escalate urgent requests to a sales manager. 2. Administrative Functions Update and maintain internal databases using the Customer Activity workbook. Process new customer signups by: Filing agreements in the internal database Updating invoicing workbooks Adding customers to the billing system Sending onboarding emails Manage account changes and customer cancellations. 3. Accounts Receivable Support Monitor and track monthly invoices generated for customers. Verify invoices are issued properly and track payments in internal documents. Identify and follow up on failed payments, expired/invalid payment methods, and overdue accounts. Contact customers directly (phone/email) to resolve billing issues. 4. Sales Support Conduct outbound sales calls to food vendors and food trucks from provided lead lists to promote BLT Kitchens services. Call existing customers nearing renewal to close renewals and update internal records. Research potential new leads using online tools (e.g., Maricopa County Health Department vendor lists) to build a pipeline of prospective members. 5. Support with our other brands Support customer outreach for our other brands including AZ Lemonade Stand and Scratch Culinary AZ Lemonade Stand – Calling previous customers to stock AZ Lemonade Stand again. Calling potential customers asking if a rep can deliver samples. Scratch Culinary – Calling previous customers who stopped ordering meals to ask about interest. Scheduling health fairs or sign up days at gyms or businesses. Qualifications Excellent English communication skills (verbal and written) are required. Spanish language skills are highly preferred. Prior experience in customer service, sales support, or administrative/VA roles strongly preferred. Comfortable making outbound calls and speaking directly with customers. Strong organizational skills with attention to detail. Proficient in working with spreadsheets, databases, and scheduling tools (Google Workspace familiarity required). Self-motivated, dependable, and able to manage tasks with minimal supervision. This is a 100% Remote Work Full time US time zone Up to $8/hr

Responsibilities

The Business Development Representative will handle phone answering and customer support, manage administrative functions, and assist with accounts receivable. Additionally, they will conduct outbound sales calls and support customer outreach for other brands.