SKILLS/REQUIRMENTS:

· Excellent verbal communication skills with a pleasant and confident telephone voice in speaking with business / technical decision makers
· Exceptional business written communication and grammar is a must
· Proficiency in Microsoft Office Suite, including Word and Outlook, Salesforce and LinkedIn is a plus
· 1+ years working experience (in B2B IT / telecom industry is a plus) with/or 1+ years of telemarketing or telesales experience in up sell or cross selling of solutions related to data center, collocation, network, managed services or private / public cloud.
· Business-level fluency in other languages is a plus (Bahasa Malaysia or Tagalog)
· Bachelor’s or Associates degree in business management or related field preferred.

RESPONSIBILITIES:

· To conduct prospecting call and desk research database of potential accounts in order to ensure all key details – decision maker names, addresses, current IT providers, etc. – are identified as well as mapping the decision-making structure of each target account.
· To utilize specialist research tools (i.e. LinkedIn/ online research) to identify business challenges and sales opportunities within targeted accounts to produce a regular flow of qualified sales ready leads for the direct and channel sales team to pursue.
· To build / nurture close business relationships with selected accounts in order to ensure that our solution is at the forefront of their thinking when ready to review or has a critical business need.
· Qualify prospects against established criteria prior to passing them to field sales team or channel sales team as marketing qualified leads (MQLs).
· Receive pre-determined groups of prospects back from field or channel sales for further nurturing using both the telephone and email.
· Process in-bound leads, both telephone and web-based (eg. Request a quote or contact us from through the company website)
· To work closely with Regional Sales Director and the sales team on any local campaigns or óne off’ events – such as Webinars & industry events – in terms of both profiling and follow up.
· To accurately update and maintain Salesforce.com and weekly pipeline forecasts on the volume of leads expected to achieve MQL status.
· To take part in regular óne to ones’ with Field Marketing / Marketing Operations to give/receive feedback, monitor performance / identify training needs. Take responsibility for the acquisition, structure & integrity of company and contact data, including customers, prospects and Multi-National Corporations (MNCs).