Develop a deep understanding of our target market, ideal customer profiles, and prospecting techniques
Effectively create lists of prospective clients, track interactions and prioritise leads
Ensure customer records are up to date and maintained through our CRM
Build strong relationships with prospects through active listening, empathy, and effective communication
Grow customer portfolio and promote Zembl’s services through attending trade shows
Research the customer's size of business, location of business, and decision maker before a call to ensure customers are within Zembl’s target market
Understand the customer's current usage, spend, and contract terms to ensure the correct account management team and plans will be offered to the customer
Report to sales management with any changes to customer contract requirements to ensure the customer remains on the most suitable contract
Develop a comprehensive understanding of Zembl’s products and services, and competitive landscape through comprehensive BDR training modules provided by the company
Attend ongoing market and industry training sessions
Understand customer needs, pain points, and motivations to develop trust and rapport
Effectively move leads through the sales funnel while providing timely follow-up
Deliver a compelling sales pitch that highlights the unique value proposition of our products or services, and provide persuasive responses that showcase the value and benefits of the offered solutions
Provide regular reports on sales activities and achievements to sales management
Adhere to all relevant regulations, policies, and ethical standards while engaging with prospects, and maintain a strong focus on compliance and achieve excellent scores in audits and assessments
Proactively work towards and consistently achieve key performance indicators (KPIs) such as call volume, qualified leads generated, appointments set, and revenue targets
Liaise with Commercial Energy Consultants and Account Executives after customers go-live date to ensure the correct contract has been issued and no problems have arisen
Deliver an exceptional customer experience and ensure customer satisfaction through NPS metrics
Prepare and submit expense claims for any expenses incurred at trade shows or external business-related costs
Responsibilities
Develop a deep understanding of our target market, ideal customer profiles, and prospecting techniques
Effectively create lists of prospective clients, track interactions and prioritise leads
Ensure customer records are up to date and maintained through our CRM
Build strong relationships with prospects through active listening, empathy, and effective communication
Grow customer portfolio and promote Zembl’s services through attending trade shows
Research the customer's size of business, location of business, and decision maker before a call to ensure customers are within Zembl’s target market
Understand the customer's current usage, spend, and contract terms to ensure the correct account management team and plans will be offered to the customer
Report to sales management with any changes to customer contract requirements to ensure the customer remains on the most suitable contract
Develop a comprehensive understanding of Zembl’s products and services, and competitive landscape through comprehensive BDR training modules provided by the company
Attend ongoing market and industry training sessions
Understand customer needs, pain points, and motivations to develop trust and rapport
Effectively move leads through the sales funnel while providing timely follow-up
Deliver a compelling sales pitch that highlights the unique value proposition of our products or services, and provide persuasive responses that showcase the value and benefits of the offered solutions
Provide regular reports on sales activities and achievements to sales management
Adhere to all relevant regulations, policies, and ethical standards while engaging with prospects, and maintain a strong focus on compliance and achieve excellent scores in audits and assessments
Proactively work towards and consistently achieve key performance indicators (KPIs) such as call volume, qualified leads generated, appointments set, and revenue targets
Liaise with Commercial Energy Consultants and Account Executives after customers go-live date to ensure the correct contract has been issued and no problems have arisen
Deliver an exceptional customer experience and ensure customer satisfaction through NPS metrics
Prepare and submit expense claims for any expenses incurred at trade shows or external business-related costs
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