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Business Development Representative at ZIM

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Process, Customer Relationship Management, Needs Analysis, Solution Design, Negotiation, Cross-Selling, Up-Selling, Lead Development, Market Intelligence, CRM, Sales Best Practices, Forecasting, Communication, Digital Platforms, Strategic Planning, Problem Solving

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Sales process and Customer relationship management Build, maintain and manage relationships with customers in the assigned portfolio by remote selling channels (as phone, e-mail) Handle the sales process with customers by performing needs analysis, designing solutions and negotiating deals Identify and pursue opportunities for cross-sell and up-sell to existing customers Identify potential customer issues and solve them in collaboration with the sales/trade/Customer Service/Finance teams Business Development Perform outbound interactions (calls/e-mails) to potential, dormant and current customers Qualify customers' sales potential and plan activities to increase business Identify and develop leads and new customers Establish relationships with new customers and secure contracts with new customers to achieve targets Communicate closely with trade and cross-functional teams on market intelligence, service updates, customer challenges and opportunities Promote ZIM added value services with the customers, including digital platforms (as myZIM) Strategic planning and monitoring Follow and use sales best practice and tools Update customer information and interactions in CRM Monitor and report sales goals/targets/KPIs in line with company’s objectives Forecast sales activities and set personal/company goals accordingly Requirements Academic education: College degree in Business Management/ Marketing/ Logistics - preferred Experience in sales or marketing position with FFW/ocean carrier - preferred Working experience with FFW/ocean carrier – preferred Proficient in MS Office Excellent control of English (speaking, reading and writing)

Responsibilities

The Business Development Representative is responsible for managing customer relationships and handling the sales process through remote channels. They will identify opportunities for cross-selling and up-selling while collaborating with various teams to address customer issues.