Job Description

Roles & Responsibilities

• Attending client queries through calls or e-mails and coordinating with the concerned department
• Create Quotations /Respond to RFQ/Tender/Bid Invitation with quote.
• Prepare Tender for big clients with complete requirements/documents.
• Issue Survey Request /Follow up to Ops Team / Prepare Pricing Model/Main Costing and get approval with SSM
• Follow up Quotation with Client / Coordinate any changes requested by client to SSM / Revise Quote as per client request with approval of SSM.
• To deal courteously and efficiently with enquiries by telephone and to deal with day-to-day written correspondence.
• Create Contracts/Addendums for new added services or Request LPO to client and issue a job order to it to Operation for Execution and to Accounts Dept. for billing.
• Update the Quotations, Contracts and Clients list and maintain this up to date at all times.
• Handles inquiries/quotations and input it in ZOHO and send the quote to client.
• Issue contracts prior to expiry
• Prepare quote if needed
• Follow up signed copy to client.
• Revise the contract/addendum if requested by client with approval of SSM
• Send to client for Signature
• Achieve annual target of AED 1.3Mill
• Prepare agendas and or programs for meetings and take minutes where necessary.

- Weekly sales report.

- Other duties as assigned from time to time.

• Update and manage CRM master client list, monitoring and assigning clients between sales team as instructed by line manager.
• Reviewing and following through on critical deadlines on strategic objectives, closing of open tickets from customer service for emergency jobs in same month
• Maintaining up-to date online registrations with governmental and non-governmental entities.
• Attending weekly recurring meetings with stakeholders from other departments and ensuring follow-through on the action items.
• Assist in preparing and maintaining business plans, forecast, performance evaluation systems and other management administrative deliverables. Ensure clients are sticking to payment terms agreed.
• Completion of tasks as assigned by department head.

Desired Candidate Profile

• Ability to plan, prioritize and organize a varied workload and to work without direct supervision.
• Excellent written, interpersonal and oral communication and presentation skills.
• Excellent team working, multitasking and MS Office skills
• ZOHO or Sales Force would be an added advantage
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