Business Development / Sales Executive
at
Marsh LLC
Germany, Berlin, Germany
-
Full Time
Start Date
Immediate
Expiry Date
03 Jan, 27
Salary
50000.0
Posted On
05 Oct, 26
Experience
5 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
Yes
Skills
Industry
Retail & E-Commerce
Description
Managing customer service and consumer service interactions, including inquiries, orders, returns, claims, complaints, and technical product-related questions.
Maintaining accurate customer and order data, monitoring KPIs, sharing relevant insights, and contributing to continuous improvements across processes and ways of working.
Building strong relationships through proactive communication, product expertise, and a high level of service, ensuring customers and consumers remain informed and supported throughout their journey
Responsibilities
Managing customer service and consumer service interactions, including inquiries, orders, returns, claims, complaints, and technical product-related questions.
Maintaining accurate customer and order data, monitoring KPIs, sharing relevant insights, and contributing to continuous improvements across processes and ways of working.
Building strong relationships through proactive communication, product expertise, and a high level of service, ensuring customers and consumers remain informed and supported throughout their journey
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