YOU’RE ONLY HUMAN.

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

As a Business Development Specialist, internally referred to as a Local Community Growth Specialist, you play a pivotal role in bringing Medibank products and services to your local community. This Full-Time role will be based at our Modbury store and requires regular travel to locations across North SA for on-site events. Occasional Saturday work may be required during busy periods.
As a leader within your community team, you will role-model accountability and responsibility when supporting your customers end-to-end with outstanding service. You will need to thrive and connect within your local community whilst managing a pipeline of activity, developing external leads, and fostering partner relationships to be the best they can possibly be!
You will achieve this by immersing yourself into the local community to understand their health needs and ensure that you are implementing health promotion programs that meet the needs of the community. You seek and develop rich partnerships at a local level through corporate partners, migration agents and education institutions, Members Choice Providers, and regional health programs. You plan and execute a continuous pipeline of self-generated growth initiatives aimed at immersing Medibank “in” the community. Other activities that you will be required to do from time to time may include attending local events, shopping centres, kiosks, corporate on-sites, and expos, or servicing customers in-store or via phone/messaging.
You will provide insights to key internal stakeholders in relation to community needs and any gaps in our current promotions, products, or services.
Through ideation and experimentation coupled with a supportive teamwork and a strong weekly cadence, you demonstrate leadership by encouraging your team to problem solve at a local level. As the gateway to local insights, you pioneer ideation and problem solving toward better ways of working, or ways to improve customer experience.