Business Expert M.COMPANION (m/f/d) at METRO/MAKRO

Dusseldorf, North Rhine-Westphalia, Germany -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

App Development, Agile Methodologies, Collaboration Tools, Digital Commerce, UX Optimization, Customer Journey Mapping, Analytical Mindset, KPI Interpretation, Project Management, Communication Skills, International Experience, Cross-Functional Collaboration, Fluent in English, Fluent in German

Industry

Wholesale

Description

Company Description METRO is a leading international food wholesaler which specialises in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent merchants (Traders). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company’s unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. Acting sustainably is one of the company principles of METRO which has been listed in various sustainability indices and rankings, including MSCI, Sustainalytics and CDP. METRO operates in more than 30 countries and employs over 85,000 people worldwide. In financial year 2023/24, METRO generated sales of €31 billion. At METRO, we have set ourselves ambitious goals with our “sCore” growth strategy which is closely accompanied by our Fundamentals. These shared values provide us with rules of conduct that are binding for everyone at METRO, in all countries and companies. Our commitment to wholesale is at the forefront of our mission, and we are constantly striving to improve. With our ONE METRO spirit, everyone stands together, bringing curiosity, determination, courage, drive, commitment, and trust. Find out more about METRO at careers.metroag.de. Job Description About the Role We are looking for an experienced and strategic Business Expert to lead the development of our digital app solution within the B2B wholesale sector. In this role, you will be responsible for translating business needs and market opportunities into scalable digital products that simplify ordering, improve customer engagement, and drive efficiency for our customers. In this role, you will bridge business needs and technology, ensuring our digital products deliver seamless, customer-centric experiences that drive efficiency, engagement, and growth. Acting as the primary contact for local country organizations, you will align market-specific requirements with the global digital strategy while fostering agile and collaboration across cross-functional and international teams. Key Responsibilities Digital Product Ownership & Development Lead the full lifecycle of our digital customer-facing solution — from concept and design to launch, optimization, and lifecycle management. Ensure that all app and web features enhance the customer journey — from product discovery to ordering and account management. Collaborate with developers and designers to deliver new features, fix bugs, and continuously improve usability and performance. Support the integration of new features and functionalities. Strategic Management & Standardization Drive the harmonization and standardization of our solution across countries, ensuring scalability and consistency. Serve as the main point of contact for local teams to gather requirements, manage priorities, and align them with the global roadmap. Ensure compliance with legal, security, and accessibility standards. Analytics & Performance Analyze customer behavior, feedback, and market trends to identify opportunities for innovation and continuous improvement. Translate complex data into actionable business insights and recommendations. Stakeholder & Project Management Manage communication with global and local stakeholders, providing updates on product performance, roadmaps, and results. Lead or support agile ceremonies (sprint planning, backlog grooming, retrospectives) to drive efficient and transparent development cycles. Capability Building & Knowledge Sharing Develop playbooks, eLearning modules, and other training materials to support internal teams and customers. Act as a global expert for selected digital tools (e.g., Yext), supporting local teams and presenting updates in business reviews. Qualifications Your Profile 3 years of experience in app development, ideally in a B2B or wholesale environment. Proven experience with agile methodologies (Scrum, Kanban) and collaboration tools (Jira). Strong understanding of digital commerce, UX optimization, and customer journey mapping. Analytical mindset with the ability to interpret KPIs and generate insights using tools like Google Analytics or similar. Solid organizational skills with the ability to balance multiple projects and stakeholders. Excellent communication skills — able to translate complex business needs into clear technical requirements. Experience working in international and cross-functional environments. Fluent in English and German (both written and spoken). Additional Information Work-life balance: Flexible working hours with the option of mobile working in agreement with your line manager, 30 days of holidays. Training: A comprehensive training offer via our own training center or externally. Well-being: Health days with lots of health checks and information about your well-being, company medical care including a range of preventive services, such as flu shots, OTHEB employee assistance program. Exciting life on campus: Free gym and sports classes, Rioba coffee bar, canteen with discounted meals for employees, many campus events. Discounts: discounted Jobticket as well as discounts in our wholesale stores and at many partner companies. Comfort: Good transport connections, free parking spaces, JobBike. Company pension plan: You will receive a contribution to your company pension. Family driven: Three daycare centers for children on campus, support of holiday camps for children of employees.

Responsibilities

Lead the development of digital app solutions for the B2B wholesale sector, ensuring customer-centric experiences. Collaborate with cross-functional teams to enhance product features and drive efficiency.