Business Improvement and Governance Manager at New South Wales Government

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

0.0

Posted On

03 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Improvement, Governance, Quality Assurance, Business Plan Development, Business Continuity Planning, Strategic Project Management, Team Leadership, Performance Improvement, Human Resources, Stakeholder Management

Industry

Law Enforcement

Description

Clerk Grade 9/10 Temporary Full-Time up to 12 months Sydney Olympic Park About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW. About the role We have an opportunity for a Business Improvement and Governance Manager to be part of the Business Strategy & Support directorate within People & Capability Command for a 12-month period with an anticipated start date in September 2026. The People & Capability Command is responsible for providing human resources and education services to the NSW Police Force across the employee lifecycle. The role is responsible for managing a team of 6 staff and management of all functions within the Business Improvement & Governance Team. The position coordinates and implements quality assurance programs, business plan development, business continuity planning and strategic projects to improve performance and functions aligned to strategic outcomes. This position is located in our modern office at Sydney Olympic Park, right next to Olympic Park train station. We are seeking a motivated and committed individual to join our dynamic, inclusive team who are committed to excellence. View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role) What we can offer you At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include: flexible work options; competitive salary; opportunity to purchase leave; annual leave loading; free annual influenza vaccination; salary packaging options via superannuation contributions or a novated vehicle lease; Access to employee assistance program, fitness passport program, and wellbeing initiatives; Ongoing career development opportunities; and convenient location for public transport and to shops etc. How to Apply Applications can only be submitted electronically via the I Work for NSW website. To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role. Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview. Please address each of the following Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document. Target Question 1: Select a problem that you faced in your workplace and describe the approach and data that you used to analyse the issues. How did this lead you to your recommendations? [500-word limit] Target Question 2: Describe a situation where you changed or improved systems and processes to encourage performance and outcomes. What was the result? [500-word limit] Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process. If you require any further information about this opportunity, please contact the hiring manager Kanchan Mool via (02) 9768 0552. To be eligible to apply for this role, you must meet one of the following statuses: an Australian Citizen; a permanent resident of Australia; or a New Zealand citizen. Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force. Our commitment to Diversity At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages. We understand that the recruitment journey may present unique challenges. If you: Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. For more information on applying for roles with the NSW Police Force click here Thank you for your interest in this role. We look forward to receiving your application.

Responsibilities

Manage a team of six staff to oversee business improvement and governance functions within the People & Capability Command. Coordinate quality assurance programs, business continuity planning, and strategic projects to align performance with strategic outcomes.