JOB DESCRIPTION:

Business Information Mgmt Analyst II (US) provides a range of business information management functions to support the various areas of data and analytics. Works under general guidance of other senior team members in partnership with subject matter experts to design, develop and support business information management solutions for the segment.
This role will be joining a new established team - Controls and Testing within the Combined US Operations Data Management Office

EDUCATION & EXPERIENCE:

• Undergraduate degree or Technical Certificate
• 3+ years of relevant experience from a business administration, statistical, mathematical, scientific or financial background
• Solid knowledge of various data sources, tools and technologies used in preparing summaries and reports
• Analytical and problem solving skills are required to interpret data and draw conclusions
• Knowledge of current and emerging competitor and market trends
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion

PREFERRED QUALIFICATION:

• 0-1+ year of experience with PowerApps, Power BI, Data Visualization, Visio, MS Office
• 1+ years of operations and program management experience
• Work with Sr. Management to define program objectives, deliverables and timelines
• Lead status reporting – escalate delays in meeting timelines, document milestones achieved for Sr. Executives
• Coordinate input to executive reporting
• Coordinate and manage administrative duties for the team
• Excellent communication skills and stakeholder management skills
• Ability to juggle multiple competing priorities
• A problem solver mindset, who can think critically and creatively

CUSTOMER ACCOUNTABILITIES:

• Provides a range of data analysis and assess business information management related data requirements for specific data platforms, applications systems, servers aligned to business needs
• Develops and maintain knowledge of data available from upstream sources and data within relevant platform / applications, including through the means of data profiling and data quality (e.g., rules / thresholds / assessments, etc.) reporting tools and via the capture of business metadata
• Collaborates with business and technology partners to elicit information / data requirements and articulate requirements
• Contributes to data deliverables including contribution to the overall project business requirements and data requirements documents
• Provides support to resolve data and application issues
• Supports the user community by helping users interpret the data
• Partners with internal team and business partners to resolve issues and ensure requirements and established SLAs

SHAREHOLDER ACCOUNTABILITIES:

• Supports / develops and maintain data models using industry standard modeling tools
• Assess business requirements by researching / analyzing and documenting business data requirements
• Defines, builds and manages data dictionary / catalog for respective data platforms, systems / servers / applications
• Ensures metadata and data lineage is captured and compatible with enterprise metadata and data management tools and processes
• Runs quality assurance reports and resolves data integrity issues to ensure accurate reporting and data records
• Gathers, reviews, analyzes, profiles, validates, and maps system data into the data warehouse to meet reporting and analytical business needs
• Develops solutions and recommendations for improving data quality and data integrity issues, analyze data issues and works with development teams for problem resolutions
• Understands data initiatives and capabilities, data governance principles and how they apply to the business segment
• Ensures business data is maintained in compliance with enterprise data standards, policies and guidelines
• Ensures business data and information is retained and disposed in compliance with enterprise data standards, policies and guidelines
• Assists with the testing of the technical information systems in regards to implementation, upgrades, and/or patches to ensure data integrity and systems functionality
• Contributes to various data activities and processes as assigned
• Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
• Protects the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary
• Participates in and help implement continuous process / improvements where opportunities exists
• Identifies, recommends and effectively executes standard practices applicable to the discipline
• Adheres to internal policies/procedures and applicable regulatory guidelines
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE/TEAM ACCOUNTABILITIES:

• Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Supports the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team, business unit, and/or cross-functional groups or committees (e.g., Data Councils)
• Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand champion for your business area/function and the bank, both internally and/or externally

PHYSICAL REQUIREMENTS:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details