Business Insights Analyst at Citizens
Johnston, RI 02919, USA -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

90000.0

Posted On

28 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Power Bi, Python, Business Insights, Communication Skills, Analytics, Tableau, Finance, Project Management Skills, Numbers, Platforms, Control Testing, Data Analytics

Industry

Financial Services

Description

QUALIFICATIONS, EDUCATION, CERTIFICATIONS AND/OR OTHER PROFESSIONAL CREDENTIALS

  • 5+ years of experience in risk management, control testing, compliance, or data analytics within a financial services environment
  • Ability to work effectively in a dynamic, changing environment and to adapt while focusing on key goals and objectives
  • Strong knowledge of regulatory frameworks (e.g., OCC, CFPB, FDIC) and operational risk management principles.
  • Proven ability to design and execute data-driven testing strategies and translate findings into business outcomes.
  • Proficiency in data analytics tools and platforms (e.g., SQL, Python, Tableau, Power BI).
  • Exceptional communication skills with experience presenting to senior leadership and regulatory bodies.
  • Strong project management skills and ability to manage multiple priorities in a fast-paced environment.
  • Proven proficiency with numbers and analytics, experience in analyzing large amounts of data, and an ability to translate that data into business insights
  • Bachelor’s degree in Business, Finance, Risk Management, Data Analytics, or related field (Master’s preferred)

How To Apply:

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Responsibilities
  • Lead the design and execution of advanced control testing programs across multiple business lines, including Retail, Private Client, and Enterprise Risk.
  • Develop and implement data-informed testing strategies using internal performance metrics, external risk trends, and regulatory developments.
  • Construct statistically sound testing methodologies, including sample design, confidence level determination, and root cause analysis.
  • Analyze large, complex data sets to identify risk patterns, control gaps, and cross-functional themes that impact customer experience and regulatory compliance.
  • Present findings and strategic recommendations to senior leadership, using data visualization and storytelling to drive decision-making.
  • Collaborate with Risk, Compliance, Legal, and Business Line partners to ensure testing programs are comprehensive, agile, and aligned with enterprise risk appetite.
  • Serve as a subject matter expert on enterprise risk and control testing, contributing to initiatives such as complaint oversight and regulatory compliance testing.
  • Utilize advanced analytics tools (e.g., SQL, Python, Tableau, Power BI) to extract, manipulate, and visualize data for testing and reporting purposes.
  • Manage documentation and reporting processes, including Workiva/W-Desk, Verint and AWS templates and audit-ready test plans.
  • Coordinate with Monitoring & Testing, Internal Audit, Compliance Assurance external examiners to ensure timely, accurate, and data-supported responses.
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