When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

GENERAL SUMMARY:

Are you passionate about turning data into actionable insights? Do you thrive in a collaborative environment where your analytical skills can directly impact customer experience? If so, we’d love to meet you!
We’re looking for a motivated and data-savvy Business Intelligence Analyst I to join our dynamic CSAT Analytics team. In this role, you’ll dive into data analysis, visualization, and reporting to uncover meaningful trends that empower our Insight team and operational leaders to make confident, informed decisions.
What We’re Looking For:
A curious and creative thinker with a passion for data
Someone who understands the “why” behind the numbers
A team player who thrives in a fast-paced, insight-driven environment
If you’re ready to make an impact and grow your career in business intelligence, apply today and help us shape the future of customer experience at Unum!

#LI-MULTI

~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person’s race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$60,500.00-$123,400.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unu

• Conduct data profiling and analysis to evaluate data sources to determine the best source for business information
• Acquiring, transforming and translating data into actionable dashboards, reports, algorithms or datasets with minimal support from mentor and manager
• Performing statistical analysis and presenting findings to guide and advise leadership
• Collaborate with data engineers to perform data validation and testing activities as appropriate
• Continuously develop and build upon existing knowledge of the insurance industry
• Continuously develop and build upon existing knowledge of data stored in company databases
• Works directly with internal customers to refine requirements and validate output to ensure solutions will meet expectations
  

  LI-AD1