Business Intelligence Analyst at KONE

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Intelligence Analysis, Market Analysis, Competitor Analysis, Business Performance Analysis, Decision Support, Data Visualization, Dashboard Design, CRM, Salesforce, Qlik Sense, Power BI, Excel, PowerPoint, Stakeholder Management, Requirement Gathering, KPI Definition

Industry

Industrial Machinery Manufacturing

Description

Great benefits and remuneration Work with industry - leading products and technology Join a global organisation with a strong focus on training, safety and quality At KONE, you'll find innovation that goes somewhere We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play. Our work will take you in different directions We are seeking a Business Intelligence Analyst to join our New Building Solutions team, with the option to work from our Sydney, Brisbane or Melbourne office. In this role, the Business Intelligence Analyst will support stakeholders by analysing customers, markets, offerings, and processes to enhance performance and enable profitable, insight-driven decisions. They will provide detailed information on customer behaviour, market conditions, business performance, and operational processes, while also helping to prioritise improvement initiatives. What will you be doing? Support the development and rollout of frontline commercial strategy. Conduct market, competitor, and business analysis. Assess offerings from both market and internal performance perspectives. Provide clear recommendations to support decision-making. Help stakeholders understand business performance, trends, issues, and opportunities. Present analytical findings to teams across the organisation and make recommendations based on analysis. Serve as key user for CRM and other sales/marketing IT tools. Gather and prioritise frontline requirements for CRM and related solutions. Communicate requirements to area and global owners. Support defining business and analytics requirements with clear scope and targets. Understand data needs, availability, and limitations. Act as the main link between business teams and IT/analytics specialists. Support KPI definition and implementation. Design and develop dashboards and data visualisations. Contribute to building analytics capabilities, including training and communication. Collaborate with data scientists and engineers to develop advanced analytics solutions What are we looking for? 5+ years’ experience in a similar position. Bachelor's degree in marketing, communications, economics, statistics, finance or related fields. Master's degree in a related field an advantage. Experience working in the construction industry an advantage. Strong analytical, problem-solving, presentation, and collaboration skills. Ability to manage multiple priorities and work both independently and in a team. Proactive and self-driven, with the ability to influence stakeholders and a commitment to continuous learning. Proficient in Salesforce CRM, PowerPoint, Excel, Qlik Sense, Power BI, and other analytics tools. There’s so much more to KONE than you may realise. Enjoy career progression opportunities within a global organisation. Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work. Grow with comprehensive learning and development programs covering a wide range of professional skills. Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position. This role is being sourced directly by KONE. We respectfully request no agency approaches. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers Did you know KONE moves over one billion people every day? In 2024, we had annual net sales of EUR 11.1 billion. We employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

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Responsibilities

The Business Intelligence Analyst will support stakeholders by analyzing customers, markets, offerings, and processes to enhance performance and enable insight-driven decisions. Responsibilities include developing commercial strategy support, conducting various analyses, presenting findings, and serving as a key user for CRM and related IT tools.